Urban Strategies

Physician Assistant

• Organize and coordinate medical services with medical providers for unaccompanied children
• Process TARS through the UC Portal
• Maintain and update the UC Portal system
• Conduct initial medical screening and surveillance
• Provide ongoing healthcare and health education
• Manage and monitor delivery of services in compliance with company policy, state, and federal guidelines
• Prepare youth for examinations and record medical intake
• Initiate routine pregnancy tests
• Assist medical provider staff with claims submission
• Update UC charts with allergies, medication use, and immunization history
• Educate and counsel youth on disease, treatment, and prevention
• Answer youth questions regarding health, medication refills, and lab results
• Oversee and direct youth care staff
• Maintain medical files, documentation, and required records
• Schedule and comply with medical appointments and timelines
• Respond to emergency medical needs
• Maintain, review, and order medical supplies and medication
• Prepare weekly, monthly, quarterly, and annual reports
• Schedule and provide transportation to medical appointments
• Submit, review, and follow up on Significant Incident Reports
• Participate in Quality Improvement activities
• Troubleshoot complex medical case-management issues
• Develop working relationships with staff, coworkers, physicians, and unaccompanied children
• Develop medical, specialty, and dental services with local providers
• Maintain HIPAA privacy
• Travel and support other Refugio programs when necessary
• Travel with unaccompanied children to medical appointments when requested
• Perform other duties as assigned

Medical Assistant, 3rd Shift

• Organize and coordinate medical services with medical providers for unaccompanied children
• Process TARS through the UC Portal
• Work closely with medical providers, center leadership, and related departments
• Maintain the UC Portal system
• Conduct initial medical screening and surveillance and support ongoing healthcare
• Provide health education and support partnerships and outreach
• Lead and direct quality services for youth, staff, and medical providers
• Monitor service delivery and ensure compliance with company, state, and federal guidelines
• Prepare youth for examinations and record medical intake
• Initiate routine pregnancy tests
• Assist medical provider staff with claims submission
• Update UC charts with allergies, medications, and immunization history
• Educate and counsel youth regarding disease, treatment, and prevention
• Answer youth questions regarding health, medication refills, and lab results
• Oversee youth care staff and ensure adequate monitoring and safe, efficient care
• Assist with health education classes
• Obtain, compile, and maintain medical files and required documentation
• Schedule and comply with medical appointments and timelines
• Respond immediately to emergency medical needs
• Maintain and review medical supplies; order supplies and medication as needed
• Prepare weekly, monthly, quarterly, and annual reports
• Arrange transportation for medical appointments
• Submit, review, and follow up on significant incident reports involving medical issues
• Participate in quality improvement activities
• Troubleshoot complex medical case-management issues
• Develop working relationships with staff, coworkers, physicians, and youth
• Develop and expand medical, specialty, and dental services with local providers
• Maintain HIPAA privacy
• Travel and support other Refugio programs when necessary, including traveling with youth to medical appointments
• Perform other duties as assigned

Medical Assistant – 2nd Shift

Program Manager

• Provide strategic leadership and overall direction for the Word & Deed program
• Develop and maintain program goals, implementation plans, timelines, and priorities
• Translate the program model into effective systems, processes, and practices for implementation
• Assess and refine the program model based on participant feedback, evaluation findings, emerging needs, and lessons learned
• Ensure program activities align with Urban Strategies’ mission, Christian Community Development principles, and funder and partner expectations
• Identify programmatic opportunities, challenges, and risks and develop strategies to address them
• Serve as the primary internal owner and point of accountability for Word & Deed implementation and outcomes
• Lead participant recruitment and selection
• Build relationships with pastoral leaders and congregations
• Provide ongoing participant support, accompaniment, and guidance
• Lead or facilitate cohort learning experiences
• Coordinate facilitators, subject matter experts, consultants, coaches, and other contributors
• Develop and refine curriculum, workbooks, discussion guides, and other participant resources
• Oversee program coordination, logistics, cohort sessions, events, and program grants
• Maintain accurate program documentation and records
• Maintain the program budget and track expenses
• Ensure compliance with relevant policies and regulations
• Develop timely communications with participants, congregations, facilitators, partners, and internal stakeholders
• Develop program stories, participant highlights, outcomes, and impact content with communications staff
• Support dissemination of program learning and outcomes through presentations, written resources, conferences, and other channels
• Ensure grant reporting to foundations and other stakeholders
• Contribute expertise to strategic fundraising, grant proposals, donor communications, and funder engagement
• Develop and maintain a sustainability strategy for Word & Deed

Program Director

Account Manager

• Develop and execute a multi-year national partnerships strategy aligned with Urban Strategies’ broader strategic direction
• Build and maintain a qualified national partnership pipeline
• Lead the full partnership lifecycle, including prospecting, qualification, cultivation, opportunity design, internal alignment, negotiation, activation, stewardship, evaluation, renewal, and expansion
• Develop cross-sector partnerships with foundations, corporations, banks, CDFIs, government agencies, national intermediaries, universities, peer community-development organizations, and other aligned institutions
• Translate place-based Community Development work into partnership models that can be replicated or adapted across communities
• Create partnership proposals, scopes, MOUs, implementation plans, roles, deliverables, timelines, resource commitments, and measures of success
• Identify opportunities that bring funding, capital, technical assistance, expertise, referrals, research, training, visibility, program collaboration, or other strategic resources to Urban Strategies and partner communities
• Coordinate with Executive leadership, Business Development, Grants, Finance, Communications, Program Evaluation/Data, Legal/Compliance, and executive leadership
• Support grant and resource-development opportunities connected to national partnerships
• Support national learning exchanges, peer networks, convenings, site visits, and technical-assistance collaborations
• Represent Urban Strategies at national conferences, coalitions, philanthropic forums, governmental meetings, roundtables, and partner convenings
• Maintain detailed Customer Relationship Management system and partnership records
• Provide executive-level reporting on partnership pipeline health, resources leveraged, implementation progress, strategic value, risks, outcomes, and future opportunities
• Develop repeatable partnership playbooks, due-diligence criteria, templates, activation processes, and accountability practices
• Lead assigned staff and/or cross-functional partnership teams
• Connect community needs, external trends, organizational priorities, and long-term opportunities
• Translate relationship opportunities into defined commitments, owners, milestones, and outcomes
• Ensure disciplined follow-through and measurable value from partnerships
• Adjust partnership strategies as community, funding, policy, and market conditions evolve
• Ensure partnerships respect local voice, culture, leadership, and shared ownership
• Approach communities and partners with credibility, responsiveness, humility, and mission focus

Director of National Partnerships

Chief Marketing Officer

• Strengthen Urban Strategies' presence, partnerships, visibility, ecosystem engagement, and collaboration opportunities within a designated geographic area
• Build, cultivate, and steward relationships with key stakeholders and partners throughout the designated geographic area
• Identify partnership opportunities, maintain a partnership pipeline, and connect appropriate programmatic staff to prospective partners
• Strengthen engagement across faith-based, nonprofit, civic, philanthropic, education, business, and community sectors
• Develop and maintain sustainable regional relationship infrastructure
• Represent Urban Strategies at regional meetings, events, partnership opportunities, and community gatherings
• Increase awareness of Urban Strategies programs, initiatives, mission, and regional presence
• Identify opportunities for shared engagement, communication, and coordination across programs and initiatives
• Connect relevant organizations, leaders, and opportunities to appropriate Urban Strategies initiatives
• Develop a local partnership strategy and monitor regional trends, community needs, and emerging developments
• Provide regional relationship insight and ecosystem intelligence to leadership and local teams
• Collaborate with leadership and program teams on regional relationship, partnership, ecosystem, and growth opportunities
• Support strategic gatherings, ecosystem engagement opportunities, and collaborative convenings
• Convene partners, leaders, and stakeholders when appropriate
• Maintain visibility of regional relationships, engagement activities, opportunities, and follow-up through organizational reporting structures
• Support shared relationship-management systems, including CRM infrastructure
• Participate in regional and cross-program coordination meetings, learning sessions, and alignment activities
• Support relationship navigation and timely regional communication

Medical Assistant, 3rd Shift

Medical Assistant – 2nd Shift

Program Director

Director of National Partnerships

Regional Marketing Executive