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HRIS Analyst
US Anesthesia Partners. Provides first-level support for Workday ERP and iCIMS users, troubleshooting, resolving issues, and escalating complex cases .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Proficient in providing first-level support for Workday ERP and iCIMS, with strong problem-solving skills and the ability to analyze issues effectively. Experienced in system testing, user acceptance testing, and developing training materials for end-users.
Highest-signal resume keywords
Workday ERP SupportICIMS SupportUser Acceptance Testing (UAT)Data Analysis and ReportingMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ERP AdministrationSQL KnowledgeSystem TestingTroubleshootingData AnalysisFunctional Requirements GatheringReporting Tools FamiliarityBusiness Process UnderstandingTicketing Systems ExperienceSystem Upgrades Participation
Soft Skills
Problem-Solving SkillsExcellent Communication SkillsAttention to DetailCustomer Service MindsetTeam-Oriented Approach
Tools & Technologies
WorkdayICIMSHRISTicketing SystemsMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint
Industry Keywords
Human ResourcesFinancePayrollIT SupportERP Systems
Tech Stack
Tools & technologiesERPSQL
About the role
Key responsibilities & impact- Provides first-level support for Workday ERP and iCIMS users, troubleshooting, resolving issues, and escalating complex cases
- Gathers and documents functional requirements for system enhancements and updates
- Performs system testing, including user acceptance testing (UAT)
- Develops end-user training materials, guides, and documentation
- Supports iCIMS and Workday modules including HCM, payroll, finance, and time tracking
- Monitors and responds to support tickets using internal tracking tools
- Collaborates with IT and business teams to ensure integrations function correctly and data flows seamlessly
- Participates in system upgrades, patch testing, and regression testing
- Assists with data analysis and reporting within HR systems for business decisions and compliance needs
- Stays current on system best practices, new features, and updates
Requirements
What you’ll need- Bachelor’s degree in information technology, business administration, finance, human resources, or a related field (or equivalent experience)
- 1-3 years of experience in IT support, ERP administration, HR, HRIS, finance support, or a related field
- Exposure to Workday ERP and iCIMS or other enterprise systems is preferred but not required
- Experience with ticketing systems and basic SQL knowledge is a plus
- Basic understanding of ERP systems, preferably Workday and iCIMS, or a strong willingness to learn
- Strong problem-solving skills with the ability to analyze issues and identify root causes
- Excellent verbal and written communication skills to interact with business users and technical teams
- High attention to detail with strong analytical and troubleshooting abilities
- Ability to manage multiple tasks in a fast-paced environment and meet deadlines
- Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint) and familiarity with reporting tools
- Basic knowledge of business processes in HR, finance, or payroll is a plus
- Team-oriented with a customer service mindset and a proactive approach to problem resolution
- Ability to meet the stated physical requirements, with or without reasonable accommodation