HRIS Analyst

US Anesthesia Partners

. Provide first-level support for Workday ERP and iCIMS users, including troubleshooting, issue resolution, and escalation of complex cases .

Posted 10/2/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing first-level support for Workday ERP and iCIMS, including troubleshooting and issue resolution. Proficient in gathering functional requirements, performing system testing, and developing training materials while maintaining a strong customer service orientation.

Highest-signal resume keywords

Workday ERP SupportICIMS SupportUser Acceptance Testing (UAT)Data Analysis and ReportingMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ERP AdministrationTroubleshootingSystem TestingData AnalysisBasic SQL KnowledgeFunctional Requirements GatheringReporting Tools FamiliarityBusiness Process KnowledgeIssue ResolutionAttention to Detail

Soft Skills

Problem-Solving SkillsExcellent Communication SkillsTeam-OrientedCustomer Service MindsetAbility to Manage Multiple Tasks

Tools & Technologies

WorkdayICIMSTicketing SystemsInternal Tracking Tools

Industry Keywords

Human ResourcesFinancePayrollERP SystemsHRIS

Tech Stack

Tools & technologies

ERPSQL

About the role

Key responsibilities & impact

Provide first-level support for Workday ERP and iCIMS users, including troubleshooting, issue resolution, and escalation of complex cases
Gather and document functional requirements for system enhancements and updates
Perform system testing, including user acceptance testing (UAT), to validate changes and enhancements
Assist in developing end-user training materials, guides, and documentation
Support iCIMS and Workday modules including HCM, payroll, finance, and time tracking
Monitor and respond to support tickets using internal tracking tools
Collaborate with IT and business teams to ensure integrations function correctly and data flows seamlessly
Participate in system upgrades, patch testing, and regression testing
Assist with data analysis and reporting within HR systems for business decisions and compliance needs
Stay current on system best practices, new features, and updates

Requirements

What you’ll need

Bachelor’s degree in information technology, business administration, finance, human resources, or a related field (or equivalent experience)
1-3 years of experience in IT support, ERP administration, HR, HRIS, finance support, or a related field
Basic understanding of ERP systems, preferably Workday and iCIMS, or a strong willingness to learn
Strong problem-solving skills with the ability to analyze issues and identify root causes
Excellent verbal and written communication skills to interact with business users and technical teams
High attention to detail with strong analytical and troubleshooting abilities
Ability to manage multiple tasks in a fast-paced environment and meet deadlines
Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint) and familiarity with reporting tools
Team-oriented with a customer service mindset and a proactive approach to problem resolution
Exposure to Workday ERP and iCIMS or other enterprise systems is preferred but not required
Experience with ticketing systems and basic SQL knowledge is a plus
Basic knowledge of business processes in HR, finance, or payroll is a plus

Benefits

Comp & perks

Remote work arrangement
Reasonable accommodations for individuals with disabilities