Infrastructure Engineer

US Anesthesia Partners

. Administer and support Microsoft Teams Phone and Teams Voice environments .

Posted 9/28/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $73,600 - $125,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering Microsoft Teams Phone and enterprise voice platforms, with a strong focus on troubleshooting, call routing, and optimizing communication workflows. Proficient in managing conference room technologies and AV systems, ensuring effective collaboration across clinical and corporate environments.

Highest-signal resume keywords

Microsoft Teams Phone AdministrationUnified Communications ExperienceTelephony Concepts (SIP, PSTN, Dial Plans)Conference Room Technology SupportMicrosoft Teams Administrator Associate Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft Teams PhoneOperator ConnectRingCentral FaxCall RoutingVoice PoliciesTelephony TroubleshootingTechnical DocumentationCall Flow DiagramsAV Systems SupportStructured Cabling

Soft Skills

Strong Troubleshooting SkillsCustomer Service Skills

Tools & Technologies

Audio/Visual SystemsCollaboration TechnologiesConference Room TechnologiesDigital Collaboration Devices

Certifications & Qualifications

Microsoft Teams Administrator Associate

Industry Keywords

Healthcare Industry ExperienceOffice Technology DeploymentTelecommunications Infrastructure

About the role

Key responsibilities & impact

Administer and support Microsoft Teams Phone and Teams Voice environments
Manage Operator Connect providers, PSTN connectivity, phone number assignments, and carrier relationships
Configure and maintain auto attendants, call queues, call routing, voice policies, resource accounts, and Teams Voice settings
Administer RingCentral Fax services, user access, routing, and integrations
Troubleshoot voice quality, call routing, dial plans, number assignment, fax delivery, and telephony issues
Coordinate telephone number provisioning, porting, and lifecycle management
Support and optimize communication workflows for clinical, operational, and corporate teams
Design and implement call-flow changes and workflow improvements based on business requirements
Administer conference room and meeting-space technologies
Support audio/visual systems, including displays, cameras, microphones, speaker systems, wireless presentation solutions, and digital collaboration devices
Partner with office operations and vendors on new office builds, relocations, and conference-room deployments
Participate in site planning and technology design for corporate offices and clinical locations
Develop standards for conference rooms, collaboration spaces, and communication technologies
Provide Tier 2/3 escalation support for voice, conferencing, and collaboration platforms

Requirements

What you’ll need

Bachelor’s degree in information technology or equivalent experience
3–5 years of enterprise IT or unified communications experience
2+ years administering Microsoft Teams Phone or enterprise voice platforms
Experience supporting Microsoft Teams, Teams Phone, Operator Connect, RingCentral Fax, conferencing platforms, and collaboration technologies
Experience with enterprise telephony concepts including SIP, PSTN, dial plans, call queues, and voice routing
Experience supporting conference room technology and AV systems
Knowledge of structured cabling, telecommunications infrastructure, and office technology deployment
Ability to create and maintain technical documentation, operational procedures, call flow diagrams, and support standards
Strong troubleshooting and customer service skills
Microsoft Teams Administrator Associate certification preferred
Experience with Teams Rooms solutions preferred
Experience supporting office buildouts, renovations, and technology deployments preferred
Experience with AV vendors and conferencing technology manufacturers preferred
Healthcare industry experience preferred
Must be able to perform the physical requirements of the job, with or without reasonable accommodation
Occasional standing and walking; frequent sitting and hand/finger movement
Ability to use office equipment and communicate verbally and in writing

Benefits

Comp & perks

Annual bonus eligibility; bonuses are based on company and individual performance and are not guaranteed
Reasonable accommodations for individuals with disabilities
Equal employment opportunity