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Senior Director – Technology and Delivery
US Anesthesia Partners. Serves as the VP’s technology delivery lieutenant, owning day-to-day execution, operational performance, delivery governance, and escalation management across the technical portfolio .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in technology delivery and application development, with a strong focus on Agile methodologies, automation strategies, and compliance with healthcare regulations. Proven ability to lead multidisciplinary teams, manage complex portfolios, and drive continuous improvement in operational performance.
Highest-signal resume keywords
Technology Delivery ManagementAgile MethodologiesApplication DevelopmentHealthcare Technology ExperienceVendor Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application DevelopmentAutomationIntegrationsAPIsCloud PlatformsDevOpsTestingRelease ManagementProduction SupportPortfolio Management
Soft Skills
Stakeholder ManagementNegotiationProblem-SolvingTeam LeadershipCommunication
Tools & Technologies
SAFe AgileProject Management ToolsQuality Assurance ToolsMonitoring ToolsDashboards
Certifications & Qualifications
Master’s DegreeAgile CertificationsProject/Program Management CertificationsIT Service Management Certifications
Industry Keywords
Healthcare AdministrationHIPAA ComplianceRevenue CycleClinical OperationsData Governance
Tech Stack
Tools & technologiesCloudITSM
About the role
Key responsibilities & impact- Serves as the VP’s technology delivery lieutenant, owning day-to-day execution, operational performance, delivery governance, and escalation management across the technical portfolio
- Leads application development, automation, platform development, integration delivery, release management, and application support for clinical business solutions
- Translates business strategies, product roadmaps, requirements, and priorities into executable delivery plans, estimates, staffing models, milestones, and measurable outcomes
- Partners with enterprise architecture and solution architecture to ensure alignment with architecture, security, data, integration, resiliency, and technology standards
- Establishes and operates software development lifecycle practices using Agile, DevOps, testing, change control, release, documentation, and quality assurance
- Owns portfolio execution, including scope, schedule, resources, dependencies, risks, issues, quality, financial performance, and stakeholder communication
- Leads automation strategy execution, workflow automation, process optimization, reusable capabilities, controls, monitoring, and sustainable support models
- Provides interim direct leadership for the platform development team, recruits and develops its future manager, and transitions responsibilities
- Leads application support and service operations, including incidents, problems, requests, changes, releases, root cause analysis, service levels, availability, and continuous improvement
- Establishes dashboards and operating reviews for delivery, throughput, quality, technical debt, application health, service levels, incidents, customer satisfaction, capacity, and financial performance
- Balances development, enhancements, production support, regulatory needs, technical debt, platform lifecycle, and modernization priorities
- Builds capacity, workforce, succession, and sourcing plans across employees, contractors, managed services, and vendors
- Leads and develops technical managers, leads, engineers, developers, automation specialists, analysts, and support professionals
- Manages technology vendors and delivery partners, including performance, statements of work, deliverables, service levels, financials, risks, and corrective actions
- Ensures solutions and support processes comply with security, privacy, HIPAA, audit, data governance, business continuity, and regulatory requirements
- Provides executive reporting, recommendations, decision support, and escalation of material risks, dependencies, tradeoffs, and delivery constraints
- Drives continuous improvement, standardization, automation, and reuse to improve delivery speed, quality, reliability, transparency, and business value
Requirements
What you’ll need- Bachelor’s degree in computer science, information systems, engineering, business, healthcare administration, or a related field; relevant experience may be considered in lieu of education
- Master’s degree and relevant certifications in technology, delivery, Agile, project/program management, IT service management, or cloud disciplines are preferred
- 12+ years of progressive experience in technology delivery, software engineering, application development, automation, platform operations, or application support
- 7+ years of experience leading managers and multidisciplinary technical teams in an enterprise environment
- Accountability for a significant application or technology portfolio, including delivery, operations, budgets, vendors, workforce planning, and executive stakeholder relationships
- Healthcare technology experience, including clinical, charge capture, coding, revenue cycle, or other regulated platforms is strongly preferred
- Experience with enterprise transformation, platform modernization, vendor implementations, operating model development, SAFe Agile leadership, and organizational change is preferred
- Experience owning enterprise application delivery and operations in a complex, highly regulated environment
- Deep knowledge of application development, automation, integrations, APIs, cloud and hosted platforms, DevOps, testing, release management, observability, and production support
- Ability to translate strategy and business priorities into practical delivery plans and hold teams accountable for measurable commitments and outcomes
- Strong command of portfolio, program, project, financial, resource, vendor, risk, and service management disciplines
- Ability to operate effectively across solution management, enterprise project management, enterprise architecture, engineering, operations, security, data, and business teams
- Executive presence and excellent verbal, written, facilitation, negotiation, and stakeholder management skills
- Ability to lead through ambiguity, organizational change, competing priorities, production incidents, and high-visibility delivery challenges
- Strong analytical and problem-solving skills with a data-driven approach
- Ability to build, coach, and retain high-performing teams and develop managers and technical leaders
- Working knowledge of healthcare privacy, security, compliance, clinical, and revenue cycle operations is strongly preferred
Benefits
Comp & perks- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Use office equipment (in office or remote)