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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relationship management and sales acumen, with a focus on driving new customer acquisition and retention in the food service industry. Proficient in analyzing purchasing trends and presenting tailored product solutions to meet operational and budgetary needs.
Highest-signal resume keywords
Customer Relationship ManagementSales Growth StrategiesFood Service ExperienceMicrosoft Office ProficiencyLeadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales AnalysisMenu PlanningProduct KnowledgeOperational Problem-SolvingCost-Efficient Recommendations
Soft Skills
Strong CommunicationInterpersonal SkillsOrganizational SkillsNegotiation SkillsActive Listening
Tools & Technologies
CRM SystemsMicrosoft ExcelMicrosoft WordMicrosoft Outlook
Certifications & Qualifications
Valid Driver’s License
Industry Keywords
Foodservice OperatorsRetail SalesCustomer AcquisitionOperational ChallengesMenu Solutions
Tech Stack
Tools & technologiesChef
About the role
Key responsibilities & impact- Drive new customer acquisition and grow existing accounts for CHEF’STORE
- Represent CHEF’STORE as a trusted partner to foodservice operators
- Build customer relationships and identify product solutions supporting menu, operational, and budgetary needs
- Plan and prioritize engagement across restaurants, chains, caterers, institutional kitchens, and hospitality operators
- Conduct in-person customer visits to uncover menu needs, volume requirements, and operational challenges
- Present product solutions including proteins, produce, dry goods, disposables, and equipment
- Promote seasonal items, new products, and vendor programs
- Maintain product knowledge across food categories, food safety standards, specifications, pack sizes, and substitutions
- Analyze purchasing trends and recommend cost-efficient alternatives, order frequency, and supply-risk reduction strategies
- Build relationships with chefs, owners, general managers, and purchasing leaders to drive retention and loyalty
- Partner with store teams and internal stakeholders to support fulfillment, communication, and issue resolution
- Monitor competitive activity and adjust sales approach and product focus
- Maintain CRM records, activity tracking, pipeline management, and follow-up tasks
- Meet or exceed sales goals for case growth, category penetration, revenue, customer card signups, coupon execution, and tracked future shops
- Travel frequently between customer locations and interact with customers in person
Requirements
What you’ll need- Reliable transportation required
- Must be located within the assigned Region or a bordering state
- Minimum of 1 year CHEF’STORE leadership experience, or 2 years of experience in food service, retail sales, or a related field, including at least 2 years of supervisory or leadership experience in a retail food service environment
- Demonstrated experience driving sales, building strong customer relationships, and delivering exceptional customer service and results in a customer-facing environment with a diverse customer base
- Strong communication, interpersonal, organization, problem-solving, and negotiation skills, including active listening and relationship-building
- Highly self-motivated with a strong sense of ownership and accountability, and ability to work independently, prioritize effectively, and manage a field-based schedule with minimal supervision
- Ability to think critically, make sound business decisions, and apply strong judgment and logic
- Strong planning and organizational skills with ability to manage multiple priorities in a fast-paced environment
- Ability to present information clearly and respond to questions from internal and external stakeholders
- Flexibility adapting to changing business needs and working a variable schedule as required
- Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems
- Travel up to 90% with occasional overnights
- Associate’s degree or equivalent work experience required
- Valid driver’s license required and motor vehicle record must be in good standing
- Bachelor’s degree in Business Management, Supply Chain/Wholesale Management, or Accounting/Finance strongly preferred
