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About the role
Key responsibilities & impact- Provide technical pricing support for local, regional, and national customer concepts in Customer Operations
- Serve as a Subject Matter Expert for complex tasks and processes
- Maintain contract consistency and the customer master database
- Adhere to compliance standards and deliver an accurate customer experience
- Act as subject matter expert in vendor agreements, pricing documentation, incentive documentation, customer master database maintenance, and contract documentation
- Research, support, and resolve multifaceted second-tier pricing inquiries and audits
- Troubleshoot price calculations and perform contract linkages
- Conduct in-depth analysis of pricing methodologies and procedures
- Calculate sell prices or apply markups to achieve desired sell prices
- Notify Sales or Market Pricing Teams when desired sell prices cannot be achieved
- Support Leads with associate training and mentorship
- Draft and maintain SOPs, reference documents, and CAMS
- Support high-profile and cross-functional ad hoc projects, including acquisitions, market transfers, and revenue management requests
- Assist other Customer Operations pricing teams during peak business periods
- Perform other duties as assigned by management
Requirements
What you’ll need- Bachelor’s degree or equivalent experience required
- 1 year experience in vendor agreements or contract administration with a solid understanding of US Foods pricing rules, concepts, and processes required
- 2 years’ experience utilizing MS Office including Outlook and strong Excel skills for data manipulation, including filters on large data sets, pivot tables, VLOOKUP, SUM, SUBTOTAL, COUNT, IF, CONCATENATE, and TEXT
- Experience with two or more of PeopleSoft, CASIS, PRISM, PRIME, MDM, Tandem, Discoverer, or Invoice Search Retrieval required
- Strong and proficient computer skills; ability to work within multiple screens using various applications concurrently
- Effective verbal and written communication skills
- Strong attention to detail, advanced algebraic, analytical, and problem-solving skills
- Business maturity, independent thinking, and ability to work collaboratively
- Ability to flex between multiple tasks at various complexities without compromising accuracy
- Ability to make advanced independent decisions based on research
- Ability and willingness to learn new systems and processes with basic training
- Ability to prioritize workload, meet critical deadlines, and work calmly under pressure in a remote or virtual environment
- Ability to give and receive feedback and work toward individual and department goals
- Ability to work extended or outside standard business hours, including holidays, sometimes with short notice
- Occasional travel may be required (<5%)
Benefits
Comp & perks- Full US Foods Benefits - DAY 1
- Medical, dental, vision, 401K, life insurance, and much more
- Overtime compensation
- Health insurance
- Pre-tax spending accounts
- Retirement benefits
- Paid time off
- Short-term and long-term disability
- Employee stock purchase plan
- Life insurance
- Promotion-from-within opportunities
- Excellent training programs
- Continuous improvement focus