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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in credit and collections management, including risk analysis, customer account setup, and compliance with credit terms. Proficient in utilizing financial tools and systems to manage accounts receivable and resolve delinquent accounts effectively.
Highest-signal resume keywords
Credit And Collections ManagementRisk AnalysisPortfolio ManagementMS Office ProficiencyData Entry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit Decision MakingAccount ReconciliationPayment Arrangement NegotiationFinancial Information AnalysisCredit Terms ApprovalDelinquent Account CollectionRoot Cause AnalysisPayment Plan CreationRegulatory ComplianceData Entry
Soft Skills
Problem-SolvingCollaborationAttention To DetailIndependenceTime Management
Tools & Technologies
D&BFinancial Management ToolsWeb-Based SystemsMainframe SystemsExcel
Certifications & Qualifications
Credit Business Associate (CBA) Certification
Industry Keywords
Accounts ReceivableCredit ManagementCollectionsFood Service DistributionSarbanes-Oxley Compliance
About the role
Key responsibilities & impact- Provides credit and collections support for national customers
- Performs customer setup and approves credit terms based on the approval matrix
- Monitors customer terms and compliance and collects on delinquent accounts
- Negotiates payment arrangements and collaborates with national account sellers on customer financial issues
- Supports Office third-party collections and customers using existing systems and procedures
- Makes credit decisions and establishes payment terms within assigned authorities
- Collects on national/large complex delinquent accounts and maintains portfolio accuracy
- Monitors customer account applications/setups for ownership linkage and exposure aggregation
- Obtains documentation and analyzes and suggests/approves credit terms for new customer accounts
- Gathers financial and other credit information for risk analysis and credit-limit development or modification
- Establishes root causes of delinquency and communicates with sellers and customers to resolve past-due accounts
- Manages accounts receivable for terms compliance and resolves skipped invoices, short-paid invoices, credit memos, and unapplied cash
- Creates payment plans and follows courtesy and demand-letter protocols
- Prepares annual credit reviews and recommends credit limits
- Assists with regulatory and Sarbanes-Oxley controls compliance
- Follows collection guidelines for GPO-related accounts
- Recommends or assists with assigning uncollectible accounts to centralized third-party collections and may recommend write-offs
- Assists with credit reporting requirements
- Participates in special projects and performs other assigned duties
- Updates Individual Development Plan and participates in performance management and professional development initiatives
Requirements
What you’ll need- High School Diploma or GED Required
- 2 years’ data entry experience working in Credit/Collections performing account reconciliations or in a financial related role is required
- 1-2 years’ experience utilizing D&B, and other financial & risk management tools required
- 1-2 years’ experience approving credit terms, managing portfolio for adherence to credit terms, collecting amounts due, and resolving aged items is required
- Food service or similar distribution experience is desired
- Intermediate MS Office skills required with strong Excel skills (ability to create pivot tables, VLOOKUP and basic formulas required)
- Ability to work using multiple screens using different applications
- Ability to balance multiple priorities while meeting deadlines
- Ability to work independently and in a professional manner
- Ability to make risk management decisions for customers and collaborate with next level management on those with high degree of complexity
- Ability to guide other team members regarding best practices and complex situations
- Strong problem-solving skills with the ability to find the root cause of issues
- Ability to collaborate cross functionally with internal associates and other stakeholders on past due AR to remedy and reach resolutions
- Proficiency in using a variety of web based and mainframe systems to perform job activities
- Must have attention to detail
- Must be able to perform data entry and focus on work for 8 hours a day
- Associates degree or Credit Business Associate (CBA) Certification is desired
Benefits
Comp & perks- Overtime compensation
- Health insurance
- Pre-tax spending accounts
- Retirement benefits
- Paid time off
- Short-term disability
- Long-term disability
- Employee stock purchase plan
- Life insurance