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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in credit and collections management, including risk analysis, compliance with corporate credit policies, and effective communication with stakeholders. Proficient in managing accounts receivable, resolving delinquent accounts, and utilizing financial tools for credit assessments.
Highest-signal resume keywords
Credit And Collections ManagementRisk AnalysisAccounts Receivable ManagementD&B UtilizationMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryCredit ApprovalAccount ReconciliationFinancial AnalysisCredit Limit RecommendationsPayment Plan CreationRegulatory ComplianceProblem-SolvingAttention To DetailRisk Management Decision-Making
Soft Skills
Effective CommunicationCollaborationTime ManagementIndependenceGuidance And Mentoring
Tools & Technologies
D&BFinancial Management ToolsWeb-Based SystemsMainframe SystemsExcel
Certifications & Qualifications
High School DiplomaGEDCredit Business Associate (CBA) Certification
Industry Keywords
Credit PolicyAccounts ReceivableDelinquent AccountsGPOsFood Service Distribution
About the role
Key responsibilities & impact- Provide credit and collections support for national customers
- Perform customer account setup and secure proper credit approvals
- Approve credit terms within assigned authorities according to the Corporate Credit Policy Matrix
- Monitor customer terms, compliance, account applications, and ownership linkage
- Gather financial and credit information to analyze risk and develop or modify credit limits
- Collect on national and complex delinquent accounts
- Establish root causes of delinquency and communicate with sellers and customers to resolve past-due accounts
- Manage accounts receivable for terms compliance, including skipped invoices, short-paid invoices, credit memos, and unapplied cash
- Create payment plans and follow courtesy and demand-letter protocols
- Prepare annual credit reviews and recommend credit limits
- Assist with regulatory compliance, including Sarbanes-Oxley controls
- Follow collection guidelines for accounts related to GPOs
- Recommend and document uncollectible accounts for third-party collections or write-off
- Assist with credit reporting requirements
- Participate in special projects and other assigned duties
- Update the Individual Development Plan and participate in performance management and professional development activities
Requirements
What you’ll need- High School Diploma or GED Required
- Associates degree or Credit Business Associate (CBA) Certification is desired
- 2 years’ data entry experience working in Credit/Collections performing account reconciliations or in a financial related role is required
- 1-2 years’ experience utilizing D&B, and other financial & risk management tools required
- 1-2 years’ experience approving credit terms, managing portfolio for adherence to credit terms, collecting amounts due, and resolving aged items is required
- Food service or similar distribution experience is desired
- Intermediate MS Office skills required with strong Excel skills (ability to create pivot tables, VLOOKUP and basic formulas required)
- Ability to effectively communicate both verbally and in writing in a clear and concise manner under pressure
- Ability to work using multiple screens using different applications
- Ability to balance multiple priorities while meeting deadlines
- Ability to work independently and in a professional manner
- Ability to make risk management decisions for customers and collaborate with next level management on those with high degree of complexity
- Ability to guidance other team members regarding best practices and complex situations
- Strong problem-solving skills with the ability to find the root cause of issues
- Ability to collaborate cross functionally with internal associates and other stakeholders on past due AR to remedy and reach resolutions
- Proficiency in using a variety of web based and mainframe systems to perform job activities
- Must have attention to detail
- Must be able to perform data entry and focus on work for 8 hours a day
- Must be authorized to work in the United States
Benefits
Comp & perks- Overtime compensation
- Health insurance
- Pre-tax spending accounts
- Retirement benefits
- Paid time off
- Short-term disability
- Long-term disability
- Employee stock purchase plan
- Life insurance