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US Foods

Sales Coordinator

US Foods

. Serve as the first point of contact for assigned Territory Managers and customers .

Posted 10/13/2026full-timeUnited StatesMid-LevelSenior💰 $18 - $28 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service orientation and problem resolution skills while effectively engaging with customers and Territory Managers. Proficient in processing orders and utilizing CRM tools to enhance customer interactions and drive sales.

Highest-signal resume keywords
Customer Service ExperienceSales SupportCRM Tools KnowledgeOrder ProcessingVerbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Order ProcessingSales SupportProblem ResolutionCustomer EngagementOrder Entry Systems
Soft Skills
Interpersonal SkillsInfluencing SkillsMulti-tasking AbilityCommunication Skills
Tools & Technologies
Salesforce.comMicrosoft WordMicrosoft ExcelMicrosoft OutlookUS Foods Online
Industry Keywords
Food Service DistributionCustomer Relationship ManagementSales CoordinationPromotional SellingTerritory Management

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Serve as the first point of contact for assigned Territory Managers and customers
  • Provide team selling and administrative support
  • Resolve customer questions, requests, and issues in a timely manner
  • Serve as liaison between customers, Territory Managers, District Sales Managers, PSSA, Operations, Credit, and Transportation
  • Engage in regular phone conversations with customers, including taking orders, resolving issues, and opportunistically selling
  • Review US Foods Online orders for accuracy and completeness and contact customers regarding suitable substitutes
  • Develop relationships with key internal and external customers
  • Process orders through internal order-entry systems
  • Promote customer engagement with USFoods.com and value-added services
  • Highlight promotions and opportunities to up-sell/cross-sell products
  • Support approximately 10 Territory Managers and their customers through scheduled contact and suggestive selling
  • Maintain order guides in Edge and customer shopping lists in USFoods.com
  • Respond to customer and Territory Manager questions and requests, escalating when needed
  • Maintain ownership of follow-up communication for escalated inquiries
  • Use US Foods systems and tools to answer inquiries and provide insight
  • Attend department sales meetings, product trainings, and cuttings
  • Provide administrative support for credits, special orders, drop-ships, re-routing delivery days, and will calls
  • Respond to product receiving and pricing inquiries
  • Provide vacation/back-up coverage to Territory Managers and weekend coverage for inbound Sales Coordinator calls

Requirements

What you’ll need
  • High School diploma or equivalent required; Bachelor’s degree preferred
  • At least three (3) years of previous customer service experience required
  • Food service distribution experience preferred
  • Previous sales experience preferred, but not required
  • Working knowledge of CRM tools is a plus, especially Salesforce.com
  • Strong verbal communication and interpersonal skills
  • Solid problem resolution ability
  • Solid customer service orientation
  • Ability to professionally and effectively influence/persuade customers to purchase products
  • Ability to process multiple issues simultaneously and drive them to successful resolution
  • Working knowledge of Microsoft Word, Excel, and Outlook required
  • Must reside within 50 miles of a US Foods distribution center
  • Ability to work Monday–Friday, 8:30 am–5 pm ET
  • Ability to attend the local distribution center approximately once per month and occasionally as needed for training, meetings, or other business needs

Benefits

Comp & perks
  • Full US Foods Benefits - DAY 1
  • Medical, dental, vision, 401K, life insurance, and much more
  • Overtime compensation
  • Health insurance
  • Pre-tax spending accounts
  • Retirement benefits
  • Paid time off
  • Short-term and long-term disability
  • Employee stock purchase plan
  • Life insurance
  • Excellent training programs
  • Continuous improvement focus
  • Professional development through product trainings and cuttings
  • Hybrid work arrangement (approximately 90% remote/virtual and 10% onsite)