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Digital Product Marketing Manager – USP, NF
US Pharmacopeia. Own and scale the email and lifecycle marketing engine for USP–NF online subscription products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Expertise in lifecycle email marketing, including strategy development, journey building, and performance analytics, with a strong focus on B2B subscription products. Proficient in managing integrated campaigns and stakeholder collaboration while demonstrating exceptional writing and analytical skills.
Highest-signal resume keywords
Lifecycle Email MarketingMarketo ExpertiseCampaign Strategy DevelopmentAnalytical SkillsStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Email StrategyJourney BuildingDynamic ContentA/B TestingKPI TrackingDatabase HygieneLifecycle AnalyticsList SegmentationMarketing AutomationSubscription Marketing
Soft Skills
Exceptional Writing SkillsProblem SolvingPrioritizationMentoringCollaboration
Tools & Technologies
MarketoSalesforceGenAI ToolsEmail PlatformsCRM Integrations
Industry Keywords
B2B MarketingSubscription ProductsPharmaceutical MarketingBiotech MarketingRegulatory Compliance
About the role
Key responsibilities & impact- Own and scale the email and lifecycle marketing engine for USP–NF online subscription products
- Set email strategy and roadmap across nurture, onboarding, activation, renewal, win-back, product announcement, release-cycle, and newsletter programs
- Design and build multi-step journeys and dynamic-content programs in Marketo
- Write and edit email copy, subject lines, messaging architecture, and calls-to-action for technical audiences
- Run A/B and multivariate testing programs and document hypotheses, results, and learnings
- Manage list health, deliverability, suppression logic, and database hygiene
- Define and track KPIs, build reporting and dashboards, and provide recommendations to leadership
- Plan and execute integrated campaigns across email, web, landing pages, organic social, and paid media
- Apply USP–NF messaging and positioning to audience-specific assets for pharmaceutical, biotech, and regulatory segments
- Support persona development, audience segmentation, and market research
- Contribute to sales enablement and thought-leadership assets
- Serve as marketing lead for USP–NF with Product Management and Customer Success
- Manage content reviews and approvals across subject-matter experts and stakeholders
- Mentor and guide junior team members, contractors, and agency partners
- Drive audience engagement, marketing-influenced pipeline, subscription acquisition, renewal contribution, awareness, and qualified leads
- Travel up to 10% for conference support
Requirements
What you’ll need- Bachelor’s degree in marketing, communications, or a related field, or equivalent relevant experience
- 6+ years of progressive experience in digital, product, or lifecycle email marketing in a B2B or subscription environment
- At least 4 years of hands-on experience owning lifecycle email programs end to end in Marketo or a comparable platform
- Hands-on expertise in marketing automation platforms, including list segmentation, dynamic content, journey building, and deliverability management
- Working knowledge of B2B funnel metrics, attribution, and CRM/marketing automation integrations such as Salesforce + Marketo
- Demonstrated experience marketing a subscription or renewable product, including renewal campaigns, retention motions, and lifecycle analytics
- Strong analytical skills and ability to turn performance data into decisions and recommendations
- Exceptional writing skills, including translating complex technical or regulatory topics into clear, benefit-oriented marketing narratives
- Experience in a customer-facing or customer-outreach role and in a matrixed organization
- Ability to manage multiple stakeholders and competing priorities
- Experience with genAI tools such as ChatGPT or Microsoft CoPilot preferred
- Demonstrable commitment to public health, patient safety, or consumer protection
- Demonstrated ability to problem solve, prioritize, and execute in a dynamic, cross-functional environment
- Remote employees must reside in MD, VA, DC, PA, WV, CA, MI, IL, KS, FL, NC, or MN
Benefits
Comp & perks- Company-paid time off
- Comprehensive healthcare options
- Retirement savings
- Inclusive access to mentorship, professional development, and leadership opportunities
- Training in equitable management practices and tools
- Reasonable accommodations for individuals with disabilities