Account Manager, Digital Marketing

USA TODAY Network

. Ensure effective client interaction and communication within the existing client base to enhance retention rates .

Posted 9/19/2026full-timeRemote • United StatesJuniorMid-Level💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client communication and digital marketing strategies, with a strong focus on enhancing client retention and driving measurable performance through tailored solutions. Proficient in utilizing CRM tools and Microsoft Office Suite to support sales processes and administrative tasks.

Highest-signal resume keywords

Digital Marketing ExperienceClient Communication SkillsSalesforce.com ProficiencyDigital Advertising KnowledgeMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingSales SupportDigital AdvertisingCRM ToolsMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Soft Skills

Strong CommunicationHighly OrganizedProactiveAccountableClient-Service Instincts

Tools & Technologies

Salesforce.com

Industry Keywords

Client RetentionDigital ChannelsSearch MarketingSocial Media MarketingDisplay Advertising

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Ensure effective client interaction and communication within the existing client base to enhance retention rates
Explain complex technical concepts to potential and current clients
Present creative concepts, campaign updates, and next-step recommendations to clients
Lead onboarding calls and client kickoff conversations
Coordinate with fulfillment, creative, SEO, listings, video, vendor, and operations teams as needed
Support the salesperson in updating Salesforce.com
Support the salesperson with meeting preparation, proposal creation, contract distribution, and gathering marketing materials
Perform general administrative duties as required
Help businesses reach and convert customers through digital channels including search, social, and display
Understand client needs, develop tailored strategies, and drive measurable performance

Requirements

What you’ll need

Minimum 2 years of experience working in a marketing, sales (inside or outside), or sales support role
Experience working in a digital marketing sales environment preferred
Demonstrated experience working in Digital Advertising
Proficient use of Microsoft Word, Excel, and PowerPoint
Highly organized, proactive, accountable, and self-aware
Strong communicator with client-service instincts
Familiarity with CRM tools, such as Salesforce.com, or other database systems
English is preferred
Valid driver's license and vehicle

Benefits

Comp & perks

Unparalleled digital and marketing training for continuous learning
Intensive 2 week jump start onboarding for new hires coupled with ongoing training throughout your first 90 days
Comprehensive Health, Dental, Vision, 401K and more
Generous MTO Time off package including Company Paid Holidays
Fun and flexible workplace