Claims Litigation Manager – Auto

USAA

. Manage moderately complex litigation involving serious injury or property damage, questionable damages, liability, or coverage issues .

Posted 11/12/2026full-timeUnited StatesMid-LevelSenior💰 $85,040 - $162,550 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex litigation processes, including negotiation, settlement, and trial representation. Proficient in claims handling, regulatory compliance, and effective communication with stakeholders.

Highest-signal resume keywords

Claims Adjusters LicenseNegotiation SkillsCustomer Service SkillsP&C Policies KnowledgeCasualty Liability Claims Handling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Litigation ManagementClaims Litigation ProcessesRisk ManagementLegal Fee ReviewAuto Bodily Injury Claims HandlingUninsured/Underinsured Motorist LitigationLarge Loss Claims HandlingDocumenting Litigation StrategyInvestigative EvaluationSettlement Negotiation

Soft Skills

Effective CommunicationTeam CollaborationProblem SolvingLiaison SkillsInformal Mentorship

Tools & Technologies

Microsoft OfficeWordExcelPowerPoint

Certifications & Qualifications

SCLACPCUAIC

Industry Keywords

Claims ManagementRegulatory ComplianceProperty DamageSerious InjuryLitigation StrategyDefense Counsel RequirementsEastern Region ClaimsFlorida ClaimsGeorgia ClaimsSouth Carolina Claims

About the role

Key responsibilities & impact

Manage moderately complex litigation involving serious injury or property damage, questionable damages, liability, or coverage issues
Apply intermediate knowledge of claims litigation processes
Proactively manage litigation and act as liaison with members, internal and external counsel
Document litigation strategy, budget, investigation, evaluation, negotiation, settlement, and trial decisions
Represent USAA at mediations, case conferences, and/or trials
Review, audit, and approve legal fees and expenses
Partner with and/or direct law firm vendors to facilitate timely lawsuit resolution
Hold law firm vendors accountable for Defense Counsel Litigation Handling Requirements
Recognize and solve routine and intermediate legal case management issues
Identify opportunities to improve team processes and effectiveness
Interact with members, attorneys, and management to advise on moderately complex litigation
Ensure high levels of service from employees and law firm vendors
Serve as an informal resource for team members
Identify, measure, monitor, and control risks in accordance with risk and compliance policies and procedures

Requirements

What you’ll need

Bachelor's degree; OR 4 years of related experience, in addition to the minimum years of experience required, may be substituted in lieu of degree
4 years work experience handling liability and first party claims or progressive experience in litigation
2 years customer contact experience
Claims adjusters license in assigned state or ability to obtain license within 3 months
Demonstrated negotiation and customer service skills
Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management
Knowledge of P&C policies state laws
Knowledge of regulatory compliance related to claims and claims litigation
Experience handling large losses auto, property or commercial
Knowledge of Microsoft Office tools including Word, Excel, and PowerPoint
5+ years' experience handling casualty liability claims, including bodily injury and uninsured/underinsured motorist bodily injury claims
2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution
Familiarity with injury claims litigation processes
Experience working injury claims in eastern region states including Florida, Georgia, South Carolina, Virginia, New York and/or Connecticut
Continuing education including relevant insurance designations such as SCLA, CPCU, or AIC
Must pass applicable background checks
Must not require immigration support or visa sponsorship

Benefits

Comp & perks

Pay incentives may be available based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program
Paid holidays
16 paid volunteer hours
Various wellness programs
Career path planning
Continuing education and professional development assistance
Relocation assistance is not available