Claims Litigation Manager – Auto

. Manage moderately complex litigation arising from auto or property contracts in compliance with state laws and regulations .

Posted 9/25/2026full-timeUnited StatesMid-LevelSenior💰 $85,040 - $162,550 per yearWebsite

Key responsibilities & impact

Manage moderately complex litigation arising from auto or property contracts in compliance with state laws and regulations
Create defense or settlement strategy
Evaluate, negotiate, and collaborate with defense counsel to secure appropriate resolution
Deliver concierge-level member service through expectation-setting, proactive communication, advice, and empathy
Manage litigation involving serious injury or property damage, questionable damages, liability, or coverage issues
Act as liaison with members, internal and external counsel
Document litigation strategy, budgets, investigations, evaluations, negotiations, settlements, and trial decisions
Represent USAA at mediations, case conferences, and trials
Review, audit, and approve legal fees and expenses
Partner with or direct law firm vendors to facilitate timely lawsuit resolution
Hold law firm vendors accountable for Defense Counsel Litigation Handling Requirements
Resolve routine and intermediate legal case-management issues
Identify opportunities to improve team processes and effectiveness
Advise membership, attorneys, and management on moderately complex litigation
Ensure high levels of service from law firm vendors
May act as an informal resource for team members
Identify, measure, monitor, and control risks in accordance with risk and compliance policies and procedures

What you’ll need

Bachelor's degree; OR 4 years of related experience, in addition to the minimum years of experience required, may be substituted in lieu of degree
4 years work experience handling liability and first party claims or progressive experience in litigation
2 years customer contact experience
Claims adjusters license in assigned state or ability to obtain license within 3 months
Demonstrated negotiation and customer service skills
Excellent communication skills and experience liaising between partners, members, outside counsel and management
Knowledge of P&C policies state laws
Knowledge of regulatory compliance related to claims and claims litigation
Experience handling large losses auto, property or commercial
Knowledge of Microsoft Office tools, including Word, Excel, and PowerPoint
5+ years' experience handling casualty liability claims, including bodily injury and uninsured/underinsured motorist bodily injury claims
2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution
Familiarity with injury claims litigation processes
Experience working injury claims in California, Washington, Nevada and Arizona
Continuing education including relevant insurance designations such as SCLA, CPCU, or AIC
Must not require immigration support or visa sponsorship

Comp & perks

Remote or hybrid flexibility may be available for active-duty military spouses, consistent with policy and business needs
Pay incentives may be available based on overall corporate and individual performance
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program
Paid holidays
16 paid volunteer hours
Wellness programs
Career path planning
Continuing education and professional development support