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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in compliance testing and regulatory oversight within the banking sector, with a strong focus on consumer protection regulations and operational risk management. Capable of developing actionable business requirements and monitoring solutions while effectively communicating with stakeholders.
Highest-signal resume keywords
CRCM CertificationCompliance TestingConsumer Protection RegulationsOperational Risk ManagementCross-Functional Initiative Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Compliance Risk ManagementInternal AuditQualitative AnalysisMonitoring Framework DevelopmentAutomated TestingTesting MethodologiesData AnalysisBusiness Rules DevelopmentControl Testing MethodologiesRegulatory Requirement Interpretation
Soft Skills
Analytical SkillsProblem-Solving SkillsOrganizational SkillsWritten Communication SkillsStakeholder Influence
Certifications & Qualifications
CRCM Certification
Industry Keywords
Consumer Banking RegulationsRegulation ZRegulation BRegulation EFCRASCRAUDAAPCredit CardsDepositsPayments
About the role
Key responsibilities & impact- Develop steps to test and/or analyze compliance with complex policies, procedures, laws, and regulations
- Serve as a regulatory subject matter expert and provide guidance on complex issues
- Lead and manage groups of tests assessing operational risk mitigation and compliance requirements
- Review and execute work papers supporting test findings
- Provide input on resource allocation for testing activities
- Perform complex qualitative analysis of testing data
- Develop reports and recommendations for leaders
- Develop executive briefs and present to internal and external stakeholders as needed
- Build and maintain relationships with business and internal control partners, including Audit, Risk & Compliance, and Legal
- Facilitate collaboration across all lines of defense for testing
- Ensure business-activity risks are identified, measured, monitored, and controlled according to risk and compliance policies
Requirements
What you’ll need- Bachelor's degree; OR 4 years of relevant education and/or experience
- CRCM certification or equivalent professional certification demonstrating advanced expertise in consumer banking regulations
- Deep knowledge of consumer protection regulations, including Regulation Z, Regulation B, Regulation E, FCRA, SCRA, UDAAP, and other applicable banking laws and regulations
- SME knowledge in one or more of USAA’s Everyday Banking products, including Credit Cards, Deposits, and Payments
- Significant experience in Compliance Testing, Operational Testing, Compliance Risk Management, Internal Audit, or related regulatory oversight functions within banking or financial services
- Strong understanding of consumer banking products at USAA, associated operational processes, and applicable regulatory requirements
- Experience interpreting regulatory requirements and translating them into actionable business requirements, testing methodologies, and monitoring solutions
- Experience leading complex, cross-functional initiatives
- Strong analytical, problem-solving, organizational, and written communication skills
- Ability to influence stakeholders, drive alignment, and deliver results within a matrixed environment
- Experience implementing Continuous Monitoring, Continuous Controls Monitoring, Automated Testing, Compliance Testing, or Quality Assurance programs
- Experience developing monitoring requirements, business rules, or control testing methodologies
- Deep knowledge of two or more banking product areas, including Credit Cards, Deposits, Payments, Consumer Lending, and Real Estate
- Experience building monitoring frameworks or automated compliance testing capabilities from the ground up
- Ability to leverage data to identify compliance risks, emerging trends, and monitoring opportunities
- Must not require immigration support now or in the future; USAA does not provide visa sponsorship
Benefits
Comp & perks- Pay incentives based on overall corporate and individual performance at the discretion of the USAA Board of Directors
- Comprehensive medical, dental, and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Wellness programs
- Career path planning
- Continuing education assistance
- Flexible work environment
