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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating business needs into actionable product requirements while effectively collaborating with Agile teams and stakeholders. Proficient in user story development, process improvement, and risk management within regulated industries.
Highest-signal resume keywords
Agile MethodologiesUser Story DevelopmentBusiness Requirements AnalysisProcess ImprovementRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisUser Acceptance TestingProcess EngineeringChange ManagementRequirements GatheringProject DeliveryAnalytical SkillsProblem-Solving Skills
Soft Skills
CollaborationCommunicationPrioritization
Tools & Technologies
Microsoft OfficeProject Management ToolsDatabases
Industry Keywords
Financial ServicesInsuranceBankingRegulatory Compliance
About the role
Key responsibilities & impact- Translate business vision and needs into actionable product requirements
- Serve as the business representative on Agile delivery teams
- Partner with business owners, subject matter experts, and technical teams
- Write, refine, accept, and prioritize stories and features
- Own and maintain prioritized backlogs for one or more Agile teams
- Define complete user stories with acceptance criteria
- Review and accept IT and/or business development outputs
- Represent the customer perspective throughout the product delivery cycle
- Collaborate with UX partners, designers, business analysts, developers, testers, and others
- Translate business requirements from relevant business processes
- Partner with sponsors, stakeholders, and IT to understand needs, measures, risks, and controls
- Support change preparation and provide tactics and metrics for benefits, adoption, and risk
- Execute user acceptance testing and production validation
- Contribute to Agile teams across multiple business or system domains
- Identify, measure, monitor, and control risks in accordance with risk and compliance policies
- Guide solutions from concept through implementation and deliver measurable business value
Requirements
What you’ll need- Bachelor's degree; OR 4 years of relevant education and/or experience
- 4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line
- Proficient knowledge of Microsoft Office products, applicable databases and project management tools
- Proficient knowledge with multiple technical software delivery methodologies (i.e., Agile)
- Proficient experience analyzing business requirements and identifying opportunities to streamline business processes in accordance with risk management framework and regulatory requirements
- Proficient understanding of Process Engineering methodologies and Change Management practices
- Experience gathering business requirements, process flows and use cases to develop and deliver business capabilities within the approved methodology
- Experience writing user stories and following the development process through user story acceptance
- Analytical and problem-solving skills with demonstrated ability to identify and analyze issues and prioritize solutions/decisions
- Financial services, insurance, banking, or other highly regulated industry experience
- US military experience through military service or a military spouse/domestic partner
- Must not require immigration support or visa sponsorship, including H-1B, TN, or STEM OPT Training Plans
Benefits
Comp & perks- Flexible work environment with remote or hybrid flexibility for active-duty military spouses, consistent with policy and business needs
- Medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Wellness programs
- Career path planning
- Continuing education
- Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors