Decision Science Analyst I – Member Value

USAA

. Drive analytics informing the strategy, performance, and continuous evolution of AI-enabled member interactions .

Posted 10/6/2026full-timeUnited StatesMid-LevelSenior💰 $93,770 - $179,240 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data analysis, statistical techniques, and quantitative approaches to drive business strategy and improve member experiences. Proficient in SQL and Python for data manipulation and visualization, with a strong ability to translate complex data into actionable business insights.

Highest-signal resume keywords

Data AnalysisStatistical TechniquesSQLPythonData Visualization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisStatistical TechniquesQuantitative AnalysisData ManipulationData Hygiene TechniquesRisk MonitoringBusiness RecommendationsDecision SupportExploratory Data AnalysisMathematical Approaches

Soft Skills

Self-DirectedProactiveInfluencingCommunication

Tools & Technologies

SQLSASBI ToolsData Visualization Software

Industry Keywords

Conversational AIMember ExperienceOperational OutcomesBusiness StrategyCompliance Policies

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Drive analytics informing the strategy, performance, and continuous evolution of AI-enabled member interactions
Translate complex data into business recommendations
Identify opportunities to improve member experience and operational outcomes
Influence priorities that expand the value of conversational AI capabilities across the enterprise
Partner with business and technology teams to accelerate innovation and ensure measurable member impact
Provide decision support for business areas across the association
Apply mathematical, statistical, innovative, and quantitative analytical approaches to business objectives
Gather, manipulate, and synthesize attributes, transactions, behaviors, models, and other relevant information
Participate in cross-functional discussions to understand business objectives and influence solution strategies
Solve medium- to large-scale business problems affecting current or future business strategy
Prepare communication materials for peer review and mid-to-upper-level management
Use visualization techniques for less technical audiences
Identify and gather relevant, quality data sources through testing or exploratory data analysis
Integrate and transform disparate data sources and apply data hygiene techniques
Document assumptions, methodology, validation, and testing for peer review and compliance
Adopt emerging technology affecting scientific and quantitative analytical approaches
Present findings to influence management, business decisions, and strategy
Identify, measure, monitor, and control risks in accordance with risk and compliance policies

Requirements

What you’ll need

Bachelor's degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a business or quantitative field; OR 4 years of relevant education and/or experience
4 years of experience in data/analytics or functional business experience within the respective industry of responsibility; OR an advanced degree in a quantitative analytics field with 2 years of relevant experience
Competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making
Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data and methods
Ability to connect external insights to business problems
3+ years of experience using SQL and Python to analyze data, develop insights, and support marketing decision-making
Self-directed and proactive, with the ability to anticipate needs, remove obstacles, and independently advance strategic priorities
US military experience gained through military service or as a military spouse/domestic partner is a differentiator
Must not require immigration support or visa sponsorship now or in the future

Benefits

Comp & perks

Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
Comprehensive medical, dental, and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program
Paid holidays
16 paid volunteer hours
Various wellness programs
Career path planning
Continuing education assistance
Remote or hybrid flexibility may be available for active-duty military spouses, consistent with applicable policy and business needs