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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expert knowledge in Agile methodologies, process improvement, and business analysis, with a proven ability to lead cross-functional teams and manage product life cycles effectively. Skilled in stakeholder engagement, risk management, and delivering executive-level communication.
Highest-signal resume keywords
Agile MethodologiesBusiness AnalysisProcess ImprovementUser Story DevelopmentStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements AnalysisProcess FlowsUser StoriesAcceptance CriteriaChange ManagementRisk Management FrameworkProduct Life Cycle ManagementDelivery MethodologiesProcess EngineeringTechnical Software Delivery
Soft Skills
CollaborationMentoringCommunicationLeadershipCoaching
Tools & Technologies
Microsoft OfficeAdobe Site CatalystGlassBoxTableauProduct Management Tools
Industry Keywords
Agile TeamBusiness VisionUser StoriesStakeholdersOperational Risk Management
Tech Stack
Tools & technologiesGuidewireTableau
About the role
Key responsibilities & impact- Serve as a direct representative of the business on an Agile team
- Understand and communicate business vision and needs
- Write, refine, accept and prioritize user stories, features and epics
- Provide guidance to technical teams across programs and portfolios
- Own and maintain prioritized work backlogs for one or more Agile teams or programs
- Ensure backlogs contain complete, consumable and testable user stories or features with acceptance criteria
- Review and accept IT and/or business development output against acceptance criteria
- Collaborate across multiple business or system domains
- Lead development across multiple teams at the program and Epic level
- Participate in cross-functional teams with UX partners, designers, business analysts, developers and testers
- Partner with sponsors, stakeholders and IT to define business processes and understand needs, measures, risks and controls
- Participate in portfolio, program and project plans related to schedule, scope and resources
- Prepare the business for change and provide tactics and metrics for benefits, adoption and risk
- Apply expert knowledge to enhance and advance the business development/execution function
- Coach and mentor less experienced Product Owners, including Seniors
- Identify, engage, influence and lead business stakeholders and Subject Matter Experts across programs
- Ensure business activity risks are identified, measured, monitored and controlled according to risk and compliance policies
Requirements
What you’ll need- Bachelor’s degree OR 4 years of related experience; 12 years of related experience in lieu of degree
- 8 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line
- Expert knowledge of Microsoft Office products, applicable databases and product management tools
- Expert knowledge of multiple technical software delivery methodologies, including Agile, Waterfall and SAFe
- Proven track record using delivery methodologies to develop and manage products through the entire product life cycle
- Expert experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements
- Expert understanding and demonstrated use of Process Engineering methodologies and Change Management practices
- Expert ability to independently gather business requirements, process flows and use cases, develop and deliver business capabilities, write user stories, and follow the development process through user story acceptance
- Advanced experience analyzing and translating business requirements and identifying opportunities to streamline business processes in accordance with risk management framework and regulatory requirements
- Guidewire Claim Center user or Product Owner experience
- Extensive experience leading teams delivering complex solutions with minimal supervision
- Experience with Adobe Site Catalyst, GlassBox, Tableau, and/or other tools for measuring solution success
- Demonstrated experience leading, teaching and mentoring others
- Experience evaluating technology opportunities/solutions and developing or grooming Features and Stories for ready development by an agile IT team
- Demonstrated ability to work independently and collaborate with business stakeholders to resolve complex issues across various lines of business
- Demonstrated ability to deliver executive-level communication using PowerPoint and email presentations
- Knowledge of operational risk management practices
- US military experience gained through military service or as a military spouse/domestic partner is optional
- Must not require immigration support now or in the future; USAA does not provide visa sponsorship
Benefits
Comp & perks- Flexible work environment with hybrid flexibility for active-duty military spouses, consistent with policy and business needs
- Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Various wellness programs
- Career path planning
- Continuing education assistance