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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile and Waterfall methodologies, user story development, and business requirements analysis to drive effective product delivery. Proficient in process improvement and risk management, with a strong focus on stakeholder collaboration and change management.
Highest-signal resume keywords
Agile MethodologyUser Story DevelopmentBusiness Requirements AnalysisProcess ImprovementRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisUser Acceptance TestingProcess EngineeringChange ManagementProject DeliveryTechnical Software Delivery MethodologiesSalesforce ImplementationAnalytical SkillsProblem-Solving SkillsRequirements Gathering
Soft Skills
CollaborationCommunicationPrioritizationStakeholder EngagementAnalytical Thinking
Tools & Technologies
Microsoft OfficeProject Management ToolsDatabasesUX Design ToolsClient-Facing Technology
Industry Keywords
Business OperationsComplianceRisk Management FrameworkMarketingMilitary Experience
About the role
Key responsibilities & impact- Partner with business stakeholders and Subject Matter Experts to understand business strategy and vision
- Write, refine, accept and prioritize stories and features supporting effective and compliant solutions
- Own and maintain prioritized backlogs for one or more Agile teams
- Create complete, consumable and testable user stories with acceptance criteria
- Review and accept IT and/or business development output against acceptance criteria
- Represent the business and customer perspective throughout the product delivery cycle
- Participate in cross-functional teams including UX partners, designers, business analysts, developers and testers
- Develop, execute and release solutions aligned with program and product roadmaps
- Translate business requirements from relevant processes in partnership with sponsors, stakeholders and IT
- Support business change preparation and provide tactics and metrics for benefits, adoption and risk
- Execute user acceptance testing and production validation
- Contribute to Agile teams across multiple business or system domains at the project level
- Identify, measure, monitor and control risks in accordance with risk and compliance policies
Requirements
What you’ll need- Bachelor's degree; OR 4 years of relevant education and/or experience
- 4 years of experience in process improvement, project delivery, business/requirements analysis or directly related supported business operations/product line
- Proficient knowledge of Microsoft Office products, applicable databases and project management tools
- Proficient knowledge of multiple technical software delivery methodologies, including Agile and Waterfall
- Proficient experience analyzing business requirements and identifying opportunities to streamline business processes in accordance with risk management framework and regulatory requirements
- Proficient understanding of Process Engineering methodologies and Change Management practices
- Experience independently gathering business requirements, process flows and use cases to develop and deliver business capabilities within the approved methodology
- Experience writing user stories and following the development process through user story acceptance
- Analytical and problem-solving skills with demonstrated ability to identify and analyze issues and prioritize solutions/decisions
- No visa sponsorship; applicants must not require immigration support now or in the future
- Experience implementing Salesforce capabilities
- Experience enabling technology to support the creation and execution of client-facing materials
- Experience working with Marketing departments
- Prior U.S. military service or military spouse/domestic partner experience highly valued
Benefits
Comp & perks- Remote or hybrid flexibility may be available for active-duty military spouses, consistent with policy and business needs
- Pay incentives may be available based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Wellness programs
- Career path planning
- Continuing education assistance
