Director, Corporate Impact – Civic Engagement

USAA

. Lead the strategy, development, execution, and oversight of Corporate Impact programs, initiatives, and partnerships .

Posted 9/18/2026full-timeSan Antonio • Texas • United StatesLead💰 $127,310 - $243,340 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing Corporate Impact strategies that align with business objectives, while managing third-party partnerships and measuring social impact. Proven ability to lead high-performing teams and engage diverse stakeholders effectively.

Highest-signal resume keywords

Corporate Impact Strategy DevelopmentImpact Measurement FrameworksTeam Leadership and DevelopmentStakeholder EngagementRisk and Compliance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business DevelopmentProgram DevelopmentPhilanthropic LeadershipPerformance ManagementBudget ManagementGovernance AdherenceMetrics EstablishmentResearch ApplicationGrantmaking ManagementCorporate Social Responsibility

Soft Skills

Influencing SkillsCommunication SkillsCollaboration SkillsCoaching SkillsRelationship Building

Certifications & Qualifications

Master's DegreeProfessional Certification in Relevant Field

Industry Keywords

Nonprofit PartnershipsCommunity EngagementSocial IssuesMilitary Support ProgramsCivic Engagement

About the role

Key responsibilities & impact

Lead the strategy, development, execution, and oversight of Corporate Impact programs, initiatives, and partnerships
Translate enterprise direction into actionable programs and measurable outcomes
Oversee programs involving third-party partnerships and key stakeholders
Develop and maintain relationships with local, national, and military-focused nonprofit organizations and community partners
Create Memorandums of Understanding and associated performance measures
Establish metrics and reporting processes to evaluate program impact and effectiveness
Manage philanthropic investment budgets and related resources
Oversee risk and compliance activities related to Corporate Impact programs
Represent Corporate Impact in community, industry, and nonprofit engagements
Collaborate with stakeholders across the Association to align initiatives with business and organizational objectives
Apply research to inform program development and identify trends and opportunities
Ensure adherence to governance, protocols, and program lifecycle requirements
Lead continuous improvement efforts
Build and lead a high-performing team through recruiting, development, retention, coaching, performance management, and employee support
Identify, measure, monitor, and control risks in accordance with risk and compliance policies and procedures

Requirements

What you’ll need

Bachelor's degree in a business-related discipline, Public Relations, Communications, Human Resources, Corporate Social Responsibility, or a related field; OR 4 years of related experience in addition to the minimum years of experience required may be substituted in lieu of degree
8 years of experience in business development, product development, business operations, or philanthropic leadership
3 years of direct team lead or management experience
Experience executing comprehensive corporate impact strategies aligned with business objectives and measurable societal outcomes
Experience building, leading, and developing high-performing teams
Experience managing complex third-party relationships, including nonprofit partnerships and grantmaking
Expertise developing and implementing impact measurement frameworks and reporting for social impact initiatives
Ability to influence and engage diverse stakeholders, including senior executives, community leaders, and nonprofit partners
Strong business acumen and ability to translate organizational vision into actionable corporate impact strategies and operational plans
USAA does not provide visa sponsorship; applicants must not require immigration support now or in the future
Master's degree or accredited professional certification in a relevant field is preferred
Experience in a financial services line of business role at a large corporation is preferred
Knowledge of nonprofit/civic engagement in one or more USAA primary campus locations
Knowledge of social issues and programs supporting the military
Expertise in corporate social responsibility communications and storytelling

Benefits

Comp & perks

Flexible work environment with remote or hybrid flexibility for active-duty military spouses, consistent with applicable policy and business needs
Relocation assistance
Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
Comprehensive medical, dental, and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program
Paid holidays
16 paid volunteer hours
Wellness programs
Career path planning
Continuing education assistance