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About the role
Key responsibilities & impact- Attract, select, and develop a Digital or Technology Product Management team to attain product and experience goals and objectives
- Manage day-to-day activities and resources of the Digital or Technology Product Management team for efficient and effective delivery
- Manage end-to-end technology and digital product management activities for a product portfolio, product line or group, or major market segment or vertical market
- Set Digital or Technology product strategies and lead teams in defining product strategy and roadmaps
- Oversee development, analysis, and alignment of product strategy and roadmaps
- Apply product management expertise in state-of-the-art digital and technology domains
- Improve business outcomes through strategic and innovative digital and technology product and service solutions
- Guide data-driven methodologies across multiple channels, including emerging technology and mobility, to optimize end-user experiences and drive KPI/KRIs
- Guide development of practices, tools, and processes to collect data, gather member feedback, derive insights, and inform product decisions
- Lead teams in managing ambiguity and influencing stakeholders to drive clarity, solutions, and execution plans
- Collaborate with senior leaders, product managers, developers, vendors, designers, and other stakeholders on product strategies and product/feature launches
- Identify, measure, monitor, and control risks in accordance with risk and compliance policies and procedures
Requirements
What you’ll need- Bachelor's degree; OR 4 years of relevant education and/or experience
- 8 years Digital/Technology Product Management experience, including Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience in those areas
- 3 years of direct team lead or leading matrixed or cross-functional teams
- Demonstrated ability to think strategically, communicate effectively, and leverage and influence leadership and cross-functional teams to develop and execute product strategy
- Solid business acumen combined with strong technical and customer experience foundations
- Knowledge of Technology/Digital products and/or emerging technology platforms, applications, data analysis and research techniques, and standards
- Demonstrated ability to work in an Agile, Lean Product Development and Lean Portfolio Management environment
- Knowledge of digital and technology strategy and delivery related to Experience Design concepts and Human Centered Design concepts, roadmap development, journey mapping, competitive analysis and research, and situation analysis methods
- Ability to excel in a dynamic environment with shifting priorities and a high degree of independence
- Demonstrated people management skills
Benefits
Comp & perks- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Various wellness programs
- Career path planning
- Continuing education
- Remote or hybrid flexibility may be offered for active-duty military spouses, consistent with applicable policy and business needs
- Pay incentives may be available based on overall corporate and individual performance and at the discretion of the USAA Board of Directors