Director, Underwriting Capabilities and Tools – Auto and Dwelling

USAA

. Manage a team responsible for launching and maturing new products in target strategic markets .

Posted 9/17/2026full-timeUnited StatesLead💰 $143,320 - $273,930 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management, including the development and launch of innovative products and features, while ensuring compliance and risk management. Proficient in leading cross-functional teams and utilizing data-driven strategies to enhance product performance and member satisfaction.

Highest-signal resume keywords

Product Management ExperienceAgile Product DevelopmentProduct Development Life Cycle (PDLC)Executive Communication SkillsPredictive Modeling and AI Solutions

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product Strategy DevelopmentProduct Roadmap CreationUnderwriting Solutions ImplementationData Analysis and Competitive IntelligenceMachine Learning AlgorithmsGeospatial Data SolutionsClaims ManagementVendor ManagementPerformance Metrics AnalysisCross-Functional Leadership

Soft Skills

Coaching and DevelopmentStorytelling SkillsStakeholder EngagementTeam LeadershipCommunication Skills

Tools & Technologies

GuidewireEarnixAgile Development ToolsData Visualization ToolsProduct Documentation Software

Industry Keywords

Personal Lines Property ProductsAuto InsuranceHomeowners InsuranceFire InsuranceRenters InsuranceRisk ManagementCompliance StandardsBusiness Performance MonitoringDynamic Product Development PipelineUS Military Experience

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

Manage a team responsible for launching and maturing new products in target strategic markets
Provide cross-functional leadership, product expertise, and support for product development, compliance, operations and process improvements, claims management, vendor management, product documentation, fulfillment, and system releases
Develop digital-first products supporting USAA members' needs and risks
Oversee development and launch of innovative products and enhanced features or services for existing products
Develop recommendations for new product launches and buy/build/ally decisions
Generate product and coverage solutions to maintain a dynamic product development pipeline
Maintain knowledge of business and underwriting performance for products in scope
Manage post-launch maintenance and underwriting of new-to-market products based on performance, member needs, and competitive changes, including product rules, rates, and forms
Gather data and member information to formulate product strategy and competitive intelligence
Lead analysis of internal and external data to support product strategy and competitive intelligence
Develop and communicate new product value propositions across teams and leadership levels
Ensure product development teams provide sales support across distribution channels
Direct analysis of product performance metrics and adapt offerings before full launch when necessary
Coordinate with Legal, Compliance, and Risk Management to ensure compliant product design and implementation
Coach and develop product development employees to maximize performance and engagement
Identify, measure, monitor, and control business risks in accordance with risk and compliance policies

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience
8 years relevant industry experience in Actuary, Underwriting, Marketing, or Operations, including direct product management experience
3 years of direct team lead or management experience
Experience developing product strategies, product plans, and product roadmaps
Demonstrated experience developing, deploying, and supporting products and/or integrated suites of products
Knowledge and application of Product Development Life Cycle (PDLC)
Experience leading an agile product development process and managing multiple products simultaneously
Exceptional executive communication and storytelling skills
Deep knowledge of personal lines property products, including Auto, HO, Fire, and Renters
Experience implementing underwriting solutions across legacy and modernized platforms, such as Guidewire and Earnix
Experience implementing advanced geospatial data, aerial imagery, and third-party data solutions
Extensive experience embedding predictive models, machine learning algorithms, and AI solutions into core underwriting decision engines
Experience leading subject-matter experts to translate underwriting problems into functional requirements for IT
Ability to define MVP parameters versus full-scale builds
Experience in an agile development environment, coaching Product Owners through feature development, and establishing benefits realization plans
Experience working across functional areas to build and implement solutions and engage stakeholders
US military experience through military service or a military spouse/domestic partner
Must not require immigration support now or in the future; USAA does not provide visa sponsorship

Benefits

Comp & perks

Remote or hybrid flexibility may be available for active-duty military spouses, consistent with policy and business needs
Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
Comprehensive medical, dental, and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program
Paid holidays
16 paid volunteer hours
Various wellness programs
Career path planning
Continuing education assistance