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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing comprehensive administrative support to executive leadership, including calendar management, communication, and coordination of activities. Proficient in utilizing various software tools to enhance productivity and maintain confidentiality while managing multiple priorities.
Highest-signal resume keywords
Calendar ManagementExecutive Support ExperienceAdvanced Microsoft Office ProficiencyExcellent Communication SkillsRelationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative SupportData RetrievalPresentation PreparationBudget ManagementRecord RetentionMeeting CoordinationTravel ManagementFiling Systems ManagementTask PrioritizationConfidentiality Maintenance
Soft Skills
Attention to DetailInterpersonal SkillsOrganizational SkillsTime ManagementCollaboration
Tools & Technologies
WindowsMS WordExcelOutlookPowerPointAdobePublisher
Certifications & Qualifications
High School DiplomaGeneral Equivalency Diploma
Industry Keywords
Executive ManagementOnboardingMilitary ExperienceLeadership TeamsBusiness Risk Management
About the role
Key responsibilities & impact- Provide administrative support to multiple Executive Management Group members
- Manage schedules/calendars, emails, call routing, and record retention
- Coordinate activities and ensure timely information flow
- Prioritize meetings, emails, people, and data to protect executive time
- Prepare and update presentations, internal communications, correspondence, and other materials
- Maintain confidentiality of information handled for executives
- Monitor intranet pages, messaging channels, leader communications, and information platforms
- Disseminate reminders for deadlines and urgent work deliverables
- Coordinate meetings, create agendas, take minutes, document follow-up actions, manage attendees and delegates
- Coordinate schedules, meeting planners, dates, and presentation content
- Coordinate employee one-on-ones, staff meetings, skip levels, and other connection points
- Partner with hiring managers on onboarding and transition planning
- Update organizational charts and distribution lists
- Ensure new hires receive access to resources and department operating knowledge
- Coordinate desk/seating logistics and provide oversight for on-site events
- Manage travel and expense reporting
- Manage team budgets and monitor adherence to individual budget plans
- Maintain office supply inventory
- Maintain filing systems and generate requested reports
- Identify, measure, monitor, and control business risks in accordance with policies and procedures
Requirements
What you’ll need- High School Diploma or General Equivalency Diploma
- 4 years of directly related work experience providing administrative support to executives or leadership teams
- Proficient in Windows, MS Word, Excel, Outlook, PowerPoint, Adobe, and Publisher
- Advanced knowledge of spreadsheets, data retrieval, and word processing and presentation software
- Demonstrated experience with calendar management and/or prioritizing tasks in a fast-paced environment
- Ability to effectively build strong relationships and work with all levels within the organization
- Excellent oral and written communication skills with a high degree of accuracy and attention to detail
- U.S. work authorization; USAA does not provide visa sponsorship
- 5 or more years Executive Assistant experience working with Senior executives
- U.S. military experience gained through military service or as a military spouse/domestic partner
Benefits
Comp & perks- Flexible work environment
- Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Wellness programs
- Career path planning
- Continuing education assistance