Executive Director, Application Development – Member Identity & Access Management

USAA

. Lead strategy, delivery, and operational excellence of enterprise application development across multiple business domains .

Posted 10/5/2026full-timeSan Antonio • Texas • United StatesLead💰 $195,230 - $351,410 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading enterprise application development strategies, ensuring adherence to regulatory requirements, and fostering high-performing teams. Proficient in managing the software development life cycle and driving innovation in technology solutions.

Highest-signal resume keywords

Enterprise Application DevelopmentIdentity Provider TechnologySoftware Development Life Cycle (SDLC)Vendor Contract ManagementPeople Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Web-Based Application ArchitectureObject-Oriented LanguagesSystem and Database ArchitectureSecurity Application IntegrationRequirements GatheringDesignDevelopmentTestingImplementationCost-Benefit Analysis

Soft Skills

CommunicationInfluencing DecisionsMentoringDriving AccountabilityCollaboration

Tools & Technologies

COBITITILSAFeAgile MethodologiesApplication Development Tools

Industry Keywords

IT ManagementRegulatory ComplianceTechnology Life CycleFinancial AcumenHigh-Performing Teams

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Lead strategy, delivery, and operational excellence of enterprise application development across multiple business domains
Own identity provider, associate authentication, authorization, member identity, privileged access, and related lifecycle capabilities
Support critical digital and enterprise experiences across mobile, web, contact center, and emerging channels
Establish identity as a strategic platform across digital channels, applications, APIs, and partners
Provide leadership to multiple application development teams
Drive innovation, scalability, reliability, and continuous improvement
Translate strategic and operational priorities into technology solutions
Establish and advance engineering best practices, technology standards, governance, and development methodologies
Ensure adherence to ITGCs, regulatory requirements, security standards, and enterprise policies
Foster high-performing teams and influence enterprise-wide technology direction
Manage workload prioritization and operational support for the assigned functional area
Develop functional policies, procedures, and guidelines
Identify and facilitate major process and system improvements
Ensure application processes and tools support company business objectives
Oversee application portfolio fitness, costs, and risks
Partner with CTO, Infrastructure, and IT Security to secure applications and mitigate risks
Establish oversight routines for software development and maintenance
Serve as financial steward and manage major vendor and service-provider relationships
Evaluate third-party vendors and facilitate contracting through TPRM
Manage contract company/service performance
Collaborate with the CTO to ensure solutions align with technology standards
Reduce technical debt across IT and business partners
Develop application development strategy aligned with business strategy and budget constraints
Ensure team adherence to SDLC and applicable controls
Maintain appropriate development plans
Mentor across the technical community
Oversee business DPO engagement and Agile deliverables
Ensure business risks are identified, measured, monitored, and controlled

Requirements

What you’ll need

Bachelor's Degree in Computer Science, Information Systems, or related field; OR 4 years of relevant education and/or experience
10 years of experience of general IT management competencies
4 years of people leadership experience in building, managing and/or developing high-performing teams
Strong technical background in web-based application architecture, system and database architecture, security application integration and object-oriented languages in a large enterprise environment
Extensive experience in all stages of the software development life cycle: requirements gathering, design, development, testing, and implementation
Ability to communicate technical information to a non-technical audience
Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals
Experience in vendor contract management and management of distributed development teams and resources
Financial acumen involving budgets, forecasting, and executing on technology support function budgets
Understanding of relevant industry frameworks, including COBIT, ITIL, and SAFe
Understanding of legislative and regulatory compliance requirements
Experience overseeing the technology life cycle from requirements analysis through support
Technical knowledge of domains within Infrastructure Services, Security, Data, or Application Development
Experience conducting cost-benefit analyses and leveraging results to drive technology support solutions
Thought leadership in presenting complex technical details concisely
Ability to drive a culture of quality and personal accountability through technology support teams
10+ years of experience in identity provider technology, authentication and authorization
Leadership experience running large development organizations
US military experience through military service or a military spouse/domestic partner
Must not require immigration support now or in the future; USAA does not provide visa sponsorship

Benefits

Comp & perks

Flexible work environment
Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
Long Term Incentive Plan: Cash payment for Executive level roles only, time- and performance-based
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program
Paid holidays
16 paid volunteer hours
Various wellness programs
Career path planning
Continuing education assistance