FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in adjusting non-attorney-involved soft tissue bodily injury claims and auto physical damage claims, with a strong understanding of auto claims contracts and relevant state laws. Capable of evaluating, negotiating, and settling complex claims while adhering to risk and compliance policies.
Highest-signal resume keywords
Injury Adjusting ExperienceAuto Liability Adjusting ExperienceInsurance Adjuster LicenseClaims Evaluation and NegotiationRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AdjustmentLegal Liability InvestigationCoverage Decision MakingClaims DocumentationNegotiation SkillsAuto Claims Contract KnowledgeComplex Vehicle Damage AssessmentTotal Loss Claims HandlingRisk ControlCompliance Adherence
Soft Skills
CollaborationCommunicationProblem SolvingCustomer ServiceExpectation Management
Certifications & Qualifications
Insurance Adjuster License
Industry Keywords
Bodily Injury ClaimsAuto Physical Damage ClaimsCatastrophe OperationsMulti-Vehicle ClaimsState Laws and Regulations
About the role
Key responsibilities & impact- Adjust non-attorney-involved soft tissue bodily injury claims and associated auto physical damage claims
- Confirm coverage and make coverage decisions
- Investigate loss details and determine legal liability
- Evaluate, negotiate, and settle claims within authority guidelines
- Document investigation, evaluation, negotiation, and settlement decisions
- Provide advice and set expectations regarding next steps to members
- Collaborate with team members to resolve issues and identify matters for escalation
- Partner with or direct vendors and internal business partners to facilitate timely claims resolution
- Support workload surges and/or Catastrophe Operations as needed
- Identify, measure, monitor, and control risks associated with business activities
- Follow written risk and compliance policies, standards, and procedures
Requirements
What you’ll need- High School Diploma or General Equivalency Diploma
- 1 year of injury adjusting or auto liability adjusting experience, including highly complex vehicle physical damage such as multi-vehicle, non-owned vehicles, or total loss claims
- Working knowledge and understanding of the auto claims contract and application of case and state laws and regulations
- Acquisition and maintenance of an insurance adjuster license within 90 days and designated number of attempts
- USAA does not provide visa sponsorship; applicants must not require immigration support now or in the future
- Relocation assistance is not available
- Preferred: 2+ years Auto Liability/Casualty adjusting experience including complex/multi-vehicle liability
- Preferred: 1 year auto physical damage or total loss experience
- Preferred: Ongoing professional development focused on Insurance
- Preferred: Bachelor's Degree or higher
- Preferred: US military experience through military service or a military spouse/domestic partner
Benefits
Comp & perks- Pay incentives may be available based on overall corporate and individual performance at the discretion of the USAA Board of Directors
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Various wellness programs
- Career path planning
- Continuing education assistance
- Remote or hybrid flexibility may be available for active-duty military spouses, consistent with applicable policy and business needs