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USAA

Lead, People Scientist – People Analytics

USAA

. Lead end-to-end execution of complex, cross-functional analyses addressing workforce and employee experience challenges .

Posted 10/20/2026full-timeSan Antonio • Texas • United StatesSenior💰 $143,320 - $273,930 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in data analytics and people analytics, with a strong focus on translating complex data into actionable insights for workforce and employee experience improvements. Proficient in advanced quantitative and qualitative methodologies, including predictive modeling and psychometric analysis, while effectively mentoring teams and influencing stakeholders.

Highest-signal resume keywords
Data AnalyticsPeople AnalyticsPredictive ModelingSQL ProficiencyAI/GenAI Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Data SynthesisQuantitative AnalysisQualitative AnalysisMixed-Method ResearchPsychometric AnalysisLinkage ResearchExperimental DesignROI EvaluationAdvanced ExcelR or Python Proficiency
Soft Skills
Stakeholder InfluenceMentoringData StorytellingProblem DefinitionCommunication
Tools & Technologies
TableauPower BIBI/Visualization ToolsAI ToolsSurvey Instruments
Industry Keywords
I/O PsychologyWorkforce ResearchEmployee ExperienceRisk ComplianceFortune 500

Tech Stack

Tools & technologies
PythonSQLTableau

About the role

Key responsibilities & impact
  • Lead end-to-end execution of complex, cross-functional analyses addressing workforce and employee experience challenges
  • Synthesize multi-source people data to uncover systemic patterns, predictive indicators, and root causes
  • Design diagnostic analysis, segmentation, predictive modeling, and mixed-method research
  • Translate ambiguous business problems into structured analytical frameworks, hypotheses, and plans
  • Deliver executive-ready insights and recommendations for strategic talent and workforce decisions
  • Partner with HR COEs, HRBPs, and cross-functional leaders to define analytical needs and drive action
  • Establish analytical standards, methods, and quality controls
  • Improve analytical tools, data sources, and processes
  • Mentor and guide peers and team members in analytical capability and data storytelling
  • Lead exploration, implementation, and ethical deployment of AI/GenAI in people analytics
  • Define AI use cases and responsible AI guidelines; assess risks including bias; integrate AI insights into decision-making; and upskill the team in AI/GenAI and prompt engineering for HR applications
  • Identify, measure, monitor, and control risks in accordance with risk and compliance policies and procedures

Requirements

What you’ll need
  • Bachelor's Degree; OR 4 years of related experience, in addition to the minimum years of experience required, may be substituted in lieu of degree
  • 8 years of progressive experience in data analytics, HR/people analytics, workforce research, or related discipline
  • 6+ years applying I/O psychology and people analytics in a large complex organization (Fortune 500 or equivalent scale)
  • Experience conducting linkage research connecting employee survey, sentiment, and talent data to business outcomes
  • Experience partnering with survey or employee listening teams as an analytics consultant
  • Psychometric analysis of survey instruments, linkage studies, and advanced modeling of employee survey data
  • Advanced quantitative, qualitative, and mixed-method approaches
  • Ability to lead large-scale analyses from problem definition through insight delivery
  • Advanced proficiency with SQL, Excel, and BI/visualization tools such as Tableau or Power BI
  • Advanced proficiency in R or Python
  • Ability to synthesize complex data into executive-ready insights and narratives
  • Experience influencing stakeholders across HR and business functions
  • Experience designing and leading experimental and quasi-experimental studies
  • Experience leading program evaluations from design through impact and ROI
  • Ability to proactively lead a research agenda
  • Ability to present complex research to senior leaders
  • Experience mentoring and developing analysts in advanced methods
  • Contributions to the field such as SIOP or academic presentations and peer-reviewed publications are a plus

Benefits

Comp & perks
  • Flexible work environment with office attendance 4 days per week
  • Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program
  • Paid holidays
  • 16 paid volunteer hours
  • Wellness programs
  • Career path planning
  • Continuing education assistance