Mid-Level Identity Product Manager

USAA

. Support the enterprise identity proofing and assurance roadmap across new member enrollment, identity re-verification, step-up proofing, and profile recovery .

Posted 11/4/2026full-timeUnited StatesMid-LevelSenior💰 $103,450 - $197,730 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud risk management, regulatory compliance, and product development within enterprise-scale capabilities. Proficient in translating business and regulatory requirements into actionable identity service requirements while collaborating across cross-functional teams.

Highest-signal resume keywords

Fraud Risk ManagementRegulatory ComplianceProduct DevelopmentIdentity ProofingData-Driven Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ExperienceBusiness AnalysisIdentity Access Management (IAM)Analytical CapabilitiesRisk AssessmentIdentity Fraud TypologiesProduct ManagementTechnical Decision MakingIdentity Verification TechnologiesCompliance Obligations

Soft Skills

Strong Communication SkillsCollaborationOrganizational SkillsProblem-Solving Capabilities

Tools & Technologies

Digital Product ToolsPresentation SoftwareData Analysis ToolsIdentity Proofing Vendor Ecosystems

Industry Keywords

Financial ServicesAMLThird Party Risk ManagementSynthetic Identity FraudDocument VerificationBiometric LivenessVelocity PatternsCollusion Patterns

About the role

Key responsibilities & impact

Support the enterprise identity proofing and assurance roadmap across new member enrollment, identity re-verification, step-up proofing, and profile recovery
Translate strategy into well-scoped business requirements while balancing signal quality with member friction
Use fraud risk management requirements, policies, laws, and regulations to influence business strategies and solutions
Advise the business on strengthening and managing fraud risk requirements for action plans, projects, and operational requests
Contribute to risk assessments with business partners and lines of business to determine impacts and solutions
Translate business objectives, risk requirements, and member needs into actionable identity service requirements for technology, architecture, and design teams
Build and support Digital and Technology product business case artifacts and hypotheses
Communicate the value proposition of proposed products and experiences
Apply data-driven problem-solving techniques to understand and report product and experience performance against KPIs/KRIs
Use tools and resources to identify opportunities for product and experience improvements and help track their implementation
Prepare presentations and communications for varied audiences
Support product definition, concept, and collaboration sessions coordinating discovery, development, delivery, and validation activities
Partner with authentication, technology, fraud, compliance, architecture, and experience teams

Requirements

What you’ll need

Bachelor's degree; OR 4 years of relevant education and/or experience
4 years of operations experience in a relevant functional area, including financial services, Fraud, AML, compliance, risk, audit, third party risk management or other related operational areas supporting fraud risk management initiatives
Experience supporting product development for a regulated, enterprise-scale capability
Experience translating regulatory and business requirements into product and technical decisions
Experience partnering with architecture and engineering teams to deliver governed, reusable capabilities
Working knowledge of relevant laws, regulatory requirements, and compliance obligations
Familiarity with identity-related regulatory frameworks applied to an enterprise identity proofing function
Solid analytical, organizational, and problem-solving capabilities
Strong communication skills and ability to collaborate across cross-functional teams at various organizational levels and with external regulatory agencies
Experience in Product Management, Business Analyst, or related role, with involvement in authentication or key aspects of identity and access management (IAM)
Working knowledge of identity fraud typologies, including synthetic identity fraud, third-party identity theft, and velocity or collusion patterns
Familiarity with identity proofing vendor ecosystems, including attribute-based verification, document verification, biometric liveness, and synthetic identity/watchlist screening
Experience collaborating with engineering, architecture, security, and risk teams
Familiarity with emerging identity verification technologies and challenge modalities, including passive behavioral signals, device-bound credentials, and document authentication advances
Must not require immigration support now or in the future; USAA does not provide visa sponsorship

Benefits

Comp & perks

Remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs
Pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays
16 paid volunteer hours
Various wellness programs
Career path planning
Continuing education