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Tech Stack
Tools & technologiesTCP/IP
About the role
Key responsibilities & impact- Install, configure, upgrade and maintain CICS Transaction Server and related software
- Apply vendor patches, fixes and new product releases using tools such as SMP/E
- Monitor CICS system performance, identify bottlenecks and tune CICS regions to meet SLAs
- Troubleshoot and debug complex system and application issues, including analyzing system dumps
- Collaborate with application developers and software vendors to resolve problems
- Provide technical support to application development teams
- Set up and manage CICS regions and define application resources
- Integrate CICS with z/OS subsystems such as DB2 and MQ
- Implement and maintain CICS security protocols using RACF
- Assist with disaster recovery planning, testing and execution
- Develop and implement REXX automation scripts to streamline system management
- Design scalable IT system infrastructure and implement system changes
- Automate service delivery and maintenance tasks; build monitoring and tooling
- Resolve complex technology production issues and analyze outages
- Identify system improvement opportunities and make recommendations to management
- Evaluate potential technology solutions with some oversight
- Identify, measure, monitor and control risks in accordance with risk and compliance policies
- Share on-call support, upgrades, updates, migrations and patching responsibilities
Requirements
What you’ll need- Bachelor's degree; OR 4 years of relevant education and/or experience
- 4 years of infrastructure experience, including mainframe infrastructure and z/OS
- Proficient in scripting and programming languages such as JCL, REXX and other mainframe scripting languages
- Proficient in business operations, risk management, industry practices and emerging trends
- Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks
- Strong expertise in mainframe product installation, configuration, and maintenance, including ISV installations and upgrades
- Experience with SMP/E
- In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning
- Understanding of z/OS subsystems such as DB2, MQ, JES2, z/OS Connect, IMS and TCP/IP
- Experience with performance tuning and monitoring tools such as RMF, Intellimagic and BMC Mainview
- Familiarity with Assembler and PL/I
- Experience with security tools such as RACF or equivalent
- Familiarity with automation tools, job scheduling and monitoring tools
- Experience with disaster recovery planning and testing
- Understanding of mainframe hardware and architecture
- US military experience gained through military service or as a military spouse/domestic partner
- Must not require immigration support now or in the future; USAA does not provide visa sponsorship
Benefits
Comp & perks- Flexible work environment with office attendance 4 days per week
- Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Wellness programs
- Career path planning
- Continuing education assistance