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USAA

Military Affairs Representative – Mid-level

USAA

. Build and nurture relationships with senior military installation leadership .

Posted 11/4/2026full-timeSan Antonio • Texas • United StatesMid-LevelSenior💰 $69,920 - $133,620 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in engaging with the military community, strategic planning, and program development while effectively managing marketing initiatives and compliance with risk policies. Proficient in analyzing market trends and delivering training to enhance financial readiness for military members and their families.

Highest-signal resume keywords
Military Community EngagementStrategic PlanningProgram DevelopmentMicrosoft Office Suite ProficiencyBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Tactical PlanningOperational PlanningProject TrackingBusiness Metrics InterpretationMarket Analysis
Soft Skills
Relationship BuildingCollaborationCommunication
Certifications & Qualifications
Military ID Card
Industry Keywords
USAAFinancial Readiness TrainingMarketing AgreementsRisk ComplianceCampaign Performance Analysis

About the role

Key responsibilities & impact
  • Build and nurture relationships with senior military installation leadership
  • Identify and execute business opportunity events benefiting military members and their families
  • Represent USAA and its products and services as an ambassador
  • Engage members and prospects and gather feedback, competitive insights, and issue information for senior management
  • Schedule and conduct Military Acumen visits
  • Deliver Military 101 training during New Employee Orientations
  • Conduct USAA Financial Readiness Training
  • Collaborate with management and marketing teams on initiatives and programs for target market segments
  • Analyze campaign performance and adjust strategies to meet marketing objectives and ROI goals
  • Plan, negotiate, and manage installation marketing agreements
  • Lead initiatives promoting USAA and its products and services
  • Analyze market segments and emerging trends and provide strategic recommendations
  • Manage assigned program expenses within the annual budget
  • Ensure activities comply with risk and compliance policies and procedures
  • Travel frequently, including at least 75 days per year with extended overnight trips and weekends

Requirements

What you’ll need
  • Bachelor's Degree; OR a combination of 8 years of related experience and no degree
  • Minimum of 4-8 years of experience engaging with the military community
  • Must possess a Military ID card
  • Proficiency in tactical, operational, and strategic planning, program development, and project tracking
  • Ability to create and interpret business metrics
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other software for developing analyses, charts, and supporting documentation
  • Must meet and maintain all USAA safety driving requirements
  • Must be authorized to work in the United States without immigration support or visa sponsorship

Benefits

Comp & perks
  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program
  • Paid holidays
  • 16 paid volunteer hours
  • Various wellness programs
  • Career path planning
  • Continuing education
  • Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
  • Remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs