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Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Support the International P&C Product Management team
- Compile and analyze complex internal and external data, including frequency and severity trends, local market growth performance, and coverage level results
- Monitor and evaluate state performance through ad-hoc and weekly/monthly analysis
- Develop recommendations related to pricing strategy, planning and forecasting, and policy/membership growth
- Respond to routine member inquiries elevated by Member Contact teams
- Maintain and assist with developing product dashboards and reports in Excel, Tableau, or other analysis tools
- Identify key performance metrics in assigned states, regions, or countrywide operations
- Work with value chain partners to monitor results of actions implemented by the extended state team
- Assist in developing performance presentation briefing materials for business reviews with extended state team, leadership, and other stakeholders
- Develop knowledge and expertise regarding current state laws and regulatory environments
- Identify, measure, monitor, and control business risks according to risk and compliance policies and procedures
Requirements
What you’ll need- Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience
- 2 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business
- Intermediate level skills using data querying tools and dashboards including Excel, Tableau, or other analysis tools
- Experience utilizing data to create briefings/presentations
- Developing knowledge of product-related regulations, and risk and compliance requirements
- Product management experience with a focus on analytics and storytelling, ideally in P&C
- Experience with Analytics for the P&C Delivery and Service (D&S) area
- Working knowledge of data and analytics tools such as SAS, SQL, Tableau, Snowflake, and R
- Experience running analytical data queries and reports
- US military experience gained through military service or as a military spouse/domestic partner
- Must not require immigration support or visa sponsorship now or in the future
Benefits
Comp & perks- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays
- 16 paid volunteer hours
- Various wellness programs
- Career path planning
- Continuing education
- Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
- Remote or hybrid flexibility may be available for active-duty military spouses, consistent with applicable policy and business needs