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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Development Life Cycle (PDLC) and extensive experience in Property & Casualty insurance Product Management. Capable of leading cross-functional teams to deliver innovative product offerings while ensuring compliance with regulatory requirements.
Highest-signal resume keywords
Product Development Life Cycle (PDLC)Property & Casualty Insurance Product ManagementAgile Product Development ProcessQuantitative Research and Hypothesis TestingRisk Management and Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DevelopmentUnderwritingClaims ManagementData AnalysisProduct Performance MetricsProduct LaunchVendor ManagementOperational ImprovementsProduct DocumentationSystem Configuration
Soft Skills
Influencing Without AuthorityNavigating AmbiguityBuilding Context QuicklyCross-Functional CollaborationProblem Framing
Tools & Technologies
Policy Administration PlatformsRating PlatformsAgile MethodologiesDigital Distribution ChannelsMobile Platforms
Industry Keywords
Financial ServicesInsuranceProduct ManagementMarket AnalysisRegulatory Compliance
About the role
Key responsibilities & impact- Develop digital-first products supporting USAA members’ needs and risks
- Lead development and launch of innovative product offerings and enhanced features/services for existing products
- Oversee product launch and maturation in target strategic markets
- Provide cross-functional expertise for product development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and system releases
- Maintain knowledge of business and underwriting performance for products in scope
- Monitor, maintain, and underwrite new-in-market products based on performance, member needs, and competitive changes
- Develop recommendations for launching new products and buy/build/ally decisions
- Generate creative product and coverage solutions to maintain a dynamic product development pipeline
- Conduct complex analysis of internal and external data and member information to formulate product strategy and enhance competitive intelligence
- Develop and communicate new product value propositions
- Ensure sales support across distribution channels, including digital, mobile, and contact center
- Analyze and evaluate new product performance metrics and adjust offerings before full launch
- Coordinate with Legal, Compliance, Risk Management, and other control partners to ensure compliance with laws and regulations
- Identify, measure, monitor, and control risks in accordance with risk and compliance policies and procedures
Requirements
What you’ll need- Bachelor’s degree in business, Marketing, Supply Chain, or Statistics; OR 4 additional years of relevant education and/or experience
- 8 years relevant experience in Actuary, Underwriting, Marketing, Operations, Financial Services or relevant military experience
- Extensive experience in developing, deploying and supporting product and/or integrated suite of products
- Experience working through agile product development process and managing multiple products simultaneously
- Knowledge and application of Product Development Life Cycle (PDLC)
- Hands-on experience in problem framing, qualitative and quantitative research, running product experiments, hypothesis testing and prototyping
- Ability to navigate ambiguous contexts with confidence
- Ability to break large complex initiatives into smaller manageable features and capabilities and deliver them early and often
- 8+ years Property & Casualty insurance Product Management, Product Development and/or Initiative Delivery experience
- Strong understanding of the end-to-end Personal Auto insurance lifecycle, including Pricing, Underwriting, Claims, and Operations
- Experience operating within complex enterprise product delivery environments
- Familiarity with core insurance Policy Administration and Rating platforms and system configuration
- Experience tailoring product design and delivery to state-specific regulatory requirements and managing risk
- Ability to translate business strategy into technical execution with diverse cross-functional teams
- Experience contributing to or leading large-scale product or platform transformation efforts, including platform migration
- Ability to influence and drive alignment in highly matrixed organizations without direct authority
- Ability to step into in-flight initiatives, build context quickly, and maintain delivery momentum
- US military experience gained through military service or as a military spouse/domestic partner
- Must not require immigration support or visa sponsorship now or in the future
Benefits
Comp & perks- Flexible work environment with office attendance 4 days per week
- Relocation assistance is not available
- Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Various wellness programs
- Career path planning
- Continuing education assistance