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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product development and management, with a strong focus on the Product Development Life Cycle (PDLC) and data analytics to drive innovative insurance solutions. Proven ability to navigate complex initiatives, ensuring compliance and effective risk management while delivering value propositions to stakeholders.
Highest-signal resume keywords
Product Development Life Cycle (PDLC)Data AnalyticsAgile Product DevelopmentP&C Business AcumenComplex Business Case Analysis (BCA)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DevelopmentUnderwritingClaims ManagementRisk ManagementTelematics-Based Predictive ModelsQuantitative ResearchHypothesis TestingPrototypingProduct Performance MetricsCreative Product Solutions
Soft Skills
Critical ThinkingProblem FramingCommunicationCollaborationAdaptability
Industry Keywords
Financial ServicesInsuranceAuto InsuranceMarket AnalysisVendor Management
About the role
Key responsibilities & impact- Develop new products and oversee and manage the launch and maturation of new products into target strategic markets
- Act as a cross-functional expert supporting product development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and system releases
- Develop digital-first products supporting USAA member needs and risks
- Lead development and launch of innovative product offerings and enhanced features/services for existing products
- Maintain knowledge of business and underwriting performance for products in scope
- Monitor, maintain, and underwrite new-in-market products based on performance, member needs, and competitive changes
- Develop recommendations for launching new products and decide whether to buy, build, or ally for products
- Generate creative product and coverage solutions to maintain a dynamic product development pipeline
- Conduct complex analysis of internal and external data and member information to support product strategy and competitive intelligence
- Develop and communicate new product value propositions
- Ensure sales support across distribution channels, including web, mobile, and contact center
- Analyze and evaluate new product performance metrics and make changes before full launch when necessary
- Coordinate with Legal, Compliance, and Risk Management to ensure compliant product design and implementation
- Identify, measure, monitor, and control risks in accordance with risk and compliance policies
Requirements
What you’ll need- Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience
- 8 years relevant experience in Actuary, Underwriting, Marketing, Operations, Financial Services or relevant military experience
- Extensive experience in developing, deploying and supporting product and/or integrated suite of products
- Experience working through agile product development process, managing multiple products simultaneously
- Knowledge and application of Product Development Life Cycle (PDLC)
- Hands-on experience in problem framing, qualitative and quantitative research, running product experiments, hypothesis testing and prototyping
- Ability to navigate ambiguous contexts with confidence
- Ability to break large complex initiatives into smaller manageable features and capabilities and deliver them early and often
- Strong P&C business acumen, preferably in Auto
- Experience designing innovative insurance product enhancements, preferably Auto
- Familiarity with telematics-based predictive models in a product application
- Demonstrated experience with data analytics and delivering insights
- Strong critical thinking skills to evaluate information, identify data gaps, and ensure validity of insights
- Skill in analyzing the entire product lifecycle and anticipating issues in pricing, underwriting, claims, or customer experience
- Experience translating business requirements to technical and analytical teams
- Experience developing complex business case analysis (BCA)
- Experience supporting product briefings and presenting to executive leadership
- US military experience gained through military service or as a military spouse/domestic partner
- Must not require immigration support or visa sponsorship now or in the future
Benefits
Comp & perks- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Various wellness programs
- Career path planning
- Continuing education assistance
- Pay incentives may be available based on overall corporate and individual performance and at the discretion of the USAA Board of Directors
- Remote or hybrid flexibility may be available for active-duty military spouses, consistent with policy and business needs