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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong product management and ownership capabilities, with a focus on delivering measurable outcomes through Agile methodologies and process improvement. Proficient in analyzing business requirements and performance metrics to drive strategic decision-making and enhance user experience.
Highest-signal resume keywords
Agile MethodologiesProduct ManagementProcess ImprovementStakeholder LeadershipRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisProcess EngineeringData-Driven Decision-MakingOKR DevelopmentUser Story ManagementProduct Performance AnalysisRequirements ClarificationBacklog PrioritizationRegulatory ComplianceDigital Communications
Soft Skills
Independent Problem-SolvingCross-Functional CollaborationConflict ResolutionStrategic ThinkingCustomer Engagement
Industry Keywords
Financial ServicesRegulatory ComplianceRisk Management FrameworkAgile DevelopmentCustomer Insights
About the role
Key responsibilities & impact- Communicate and drive the product vision and strategy to key stakeholders and Bank agile team members
- Ensure delivery of quality product and member experience solutions by collaborating with stakeholders to determine business needs
- Work with the Team-of-Teams Lead to clarify and align business strategy, goals, and objectives
- Translate business understanding into product vision and prioritize the Bank agile team's backlog
- Define and communicate acceptance criteria based on business requirements and customer needs
- Solve complex issues using data-driven decision-making, including allocating funds and developing and tracking OKRs
- Deliver against Bank agile team-level OKRs
- Act as the voice of the end user
- Seek customer feedback to understand needs and ensure end-user value is delivered
- Own, groom, prioritize, and refine the Bank agile team backlog
- Maintain user stories and work with the Agile team to estimate story size and complexity
- Optimize value flow through the multi-team Agile environment
- Remove impediments, resolve conflicts, and manage risks and issues
- Take a strategic and proactive approach to meeting objectives
- Clarify requirements, answer questions, and remove roadblocks preventing team progress
- Identify opportunities for continuous team and process improvement and make recommendations to leadership
- Lead functional Agile teams or projects with moderate resource requirements, risk, and/or complexity
- Ensure business risks are identified, measured, monitored, and controlled according to risk and compliance policies
Requirements
What you’ll need- Bachelor's degree; OR 4 years of relevant education and/or experience
- 3 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line
- Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe)
- Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements
- Advanced knowledge and demonstrated use of Process Engineering methodologies
- Working knowledge of applicable banking, regulatory, compliance policies including applicable laws, rules, and regulations
- Strong product management/product ownership experience with a focus on measurable member and business outcomes
- Experience analyzing product performance, data and member/customer insights to identify opportunities and recommend improvements
- Experience with digital communications, member/customer engagement, messaging and/or conversational AI
- Experience leading an Agile development team, managing/prioritizing a backlog and applying Agile principles
- Ability to understand and articulate product value and translate strategy into clear product priorities and outcomes
- Strong independent problem-solving skills with the ability to navigate ambiguity and drive recommendations
- Strong cross-functional stakeholder leadership, including managing dependencies, risks and tradeoffs
- Experience taking products/capabilities from discovery and experimentation through launch, measurement and continuous improvement
- Financial services or other highly regulated industry experience
- Must not require immigration support or visa sponsorship, including H-1B, TN, or STEM OPT Training Plans
Benefits
Comp & perks- Flexible work environment
- Relocation assistance is not available
- Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Wellness programs
- Career path planning
- Continuing education assistance