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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile methodologies, process improvement, and product management within the banking sector, focusing on delivering quality solutions that align with business strategy and customer needs.
Highest-signal resume keywords
Agile MethodologiesProcess ImprovementProduct ManagementBusiness AnalysisRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements AnalysisProcess EngineeringData-Driven Decision-MakingObjectives and Key Results (OKRs)User Story GroomingAcceptance Criteria DefinitionCompetitive ResearchDigital Strategy ExecutionMulti-Bank Agile Team OptimizationRegulatory Compliance
Soft Skills
Stakeholder CommunicationConflict ResolutionNegotiationCustomer Feedback IntegrationTeam Collaboration
Industry Keywords
BankingConsumer BankingRetail BankingRegulatory RequirementsCompliance PoliciesWaterfall MethodologySAFe FrameworkBusiness StrategyProduct VisionDigital Banking
About the role
Key responsibilities & impact- Prioritize the Bank agile team backlog to drive business outcomes and support business strategy
- Communicate and drive product vision and strategy to stakeholders and Bank agile team members
- Collaborate with stakeholders to determine business needs and deliver quality product and member experience solutions
- Work with the Team-of-Teams Lead to align business strategy, goals, and objectives
- Translate business strategy into product vision and backlog priorities
- Define and communicate acceptance criteria based on business requirements and customer needs
- Use data-driven decision-making to solve complex issues, allocate funds, and develop and track Objectives and Key Results (OKRs)
- Act as the voice of the end user and proactively seek customer feedback
- Own backlog grooming, prioritization, and refinement
- Maintain groomed user stories and work with the agile team to estimate story size and complexity
- Optimize value flow across the multi-Bank agile team environment
- Remove impediments, resolve conflicts, and manage risks and issues
- Provide feedback on work in progress, clarify requirements, and remove roadblocks
- Recommend continuous Bank agile team and process improvements to leadership
- May lead functional Bank agile teams or projects with moderate resource requirements, risk, and/or complexity
- Ensure business risks are identified, measured, monitored, and controlled according to risk and compliance policies
Requirements
What you’ll need- Bachelor's degree; OR 4 years of relevant education and/or experience
- 6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line
- Knowledge of multiple technical software delivery methodologies, including Agile, Waterfall, and SAFe
- Advanced experience analyzing business requirements, process flows and use cases
- Experience identifying opportunities to streamline business processes in accordance with risk management framework and regulatory requirements
- Advanced knowledge and demonstrated use of Process Engineering methodologies
- Working knowledge of applicable banking, regulatory, and compliance policies, including applicable laws, rules, and regulations
- Ability to communicate difficult concepts and negotiate with others to adopt a different point of view
- Background in consumer/retail digital banking and servicing
- Strong product management experience with savings, CD, or IRA accounts
- Proven ability to conduct competitive research and execute digital strategies based on market findings
- Must not require visa sponsorship or immigration support, including H-1B, TN, or STEM OPT Training Plans
Benefits
Comp & perks- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Various wellness programs
- Career path planning
- Continuing education
- Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
- Remote or hybrid flexibility may be available for active-duty military spouses, consistent with applicable policy and business needs