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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile methodologies, project delivery, and process improvement within the banking sector, with a strong focus on compliance and risk management. Proven ability to lead high-performing teams and deliver customer-facing digital banking products using data-driven decision-making.
Highest-signal resume keywords
Agile MethodologiesDigital Product ManagementProcess ImprovementRisk ManagementCompliance Policies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AgileWaterfallSAFeProcess EngineeringData AnalyticsFraud PreventionDigital Banking SecurityIOS DevelopmentAndroid DevelopmentCustomer Insights
Soft Skills
CommunicationNegotiationConflict ResolutionTeam LeadershipCoaching
Tools & Technologies
QuavoAnalytics PlatformsFintech EcosystemsMachine LearningGenerative AI
Industry Keywords
Banking RegulationsCompliance PoliciesDigital BankingPaymentsMoney Movement
Tech Stack
Tools & technologiesAndroidiOS
About the role
Key responsibilities & impact- Lead agile teams developing solutions aligned with the Bank's business objectives and company strategy
- Create and implement policies and processes for delivering agile methodologies and business results
- Own Team-of-Teams and team-level Objectives and Key Results (OKRs)
- Prioritize Agile team work, manage project assignments, and oversee timely, objective-aligned deliverables
- Make data-driven decisions related to funding and resource allocation
- Lead team dynamics, collaboration, goal achievement, and OKR delivery
- Ensure projects comply with financial regulatory and compliance policies and mitigate identified risks
- Remove escalated impediments and assist with conflict resolution, issue management, and dependency management
- Coordinate, coach, support, and guide leaders and teams in Agile principles, values, and practices
- Maintain stakeholder and Senior Leader awareness of project status and build organizational consensus
- Assess and partner with external resources to meet expectations
- Share portfolio output and direction with Team of Team Leads and stakeholders
- Build and oversee a high-performing team through recruiting, developing, retaining, coaching, guiding, performance management, and managerial activities
- Manage selected Agile team members, including hiring, firing, development, and input on compensation decisions
- Identify, measure, monitor, and control risks in accordance with risk and compliance policies
Requirements
What you’ll need- Bachelor's degree; OR 4 years of relevant education and/or experience
- 6 years of experience in process improvement, project delivery, business/requirements analysis or directly related supported business operations/product line
- Knowledge of multiple technical software delivery methodologies, including Agile, Waterfall, and SAFe
- Advanced experience analyzing business requirements, process flows and use cases
- Advanced knowledge and demonstrated use of Process Engineering methodologies
- Working knowledge of applicable banking, regulatory, and compliance policies, laws, rules, and regulations
- Ability to communicate difficult concepts and negotiate with others to adopt a different point of view
- 4+ years of digital product management experience, including leadership of customer-facing digital banking products
- 1+ years of experience in fraud prevention, Reg E/Reg Z disputes, member protection, payments, or money movement
- Experience with platforms such as Quavo, analytics platforms, or similar fintech ecosystems preferred
- 1+ years of experience leveraging data, behavioral analytics, AI, machine learning, or generative AI capabilities
- Strong understanding of digital banking security, authentication, and identity experiences
- Experience with multifactor authentication, device trust, risk-based authentication, account security controls, and customer-facing security UX patterns
- Mobile-first product and UX mindset
- 1+ years of experience delivering native iOS and Android experiences
- Experience supporting digital banking capabilities related to payments, money movement, transaction experiences, fraud monitoring, or dispute servicing
- Demonstrated success leading high-performing agile product teams, product pods, or scrum teams within fintech, digital-first banks, or large-scale digital organizations
- Ability to define product strategy and deliver measurable outcomes using customer insights, data analytics, design thinking, technology, operations, risk, compliance, and emerging AI capabilities
- Must not require immigration support or visa sponsorship now or in the future
Benefits
Comp & perks- Pay incentives based on overall corporate and individual performance at the discretion of the USAA Board of Directors
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Various wellness programs
- Career path planning
- Continuing education assistance