Senior Business Support Analyst – Accounting

USAA

. Analyze complex business, financial, and operational data to support business planning, process optimization, and decision-making .

Posted 10/30/2026full-timeUnited StatesSenior💰 $85,040 - $162,550 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis, financial operations, and process optimization, with a strong focus on risk management and compliance. Proficient in leveraging data analytics to drive decision-making and improve operational efficiency.

Highest-signal resume keywords

Business AnalysisFinancial OperationsProcess OptimizationData AnalyticsRisk Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Requirements GatheringReconciliation ProcessesProcess AutomationFinancial ReportingRoot Cause AnalysisOperational PlanningControl EnhancementsBusiness Case DevelopmentComplex ReconciliationsAccounting Principles

Soft Skills

CollaborationMentoringProblem SolvingCommunicationDecision Making

Tools & Technologies

MS VisioMS ExcelTableauSQLProcess Automation Solutions

Industry Keywords

Business OperationsInternal ControlsGovernanceVendor Performance MonitoringCompliance Policies

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Analyze complex business, financial, and operational data to support business planning, process optimization, and decision-making
Identify opportunities to improve end-to-end processes, automate workflows, strengthen controls, reduce risk, and deliver business value
Develop and maintain understanding of complex business functions and related activities
Provide expertise in developing business goals and objectives, leveraging data, and simplifying processes
Provide operational support and identify opportunities and solutions for current and future business needs
Validate information and present documented findings, alternatives, and recommended actions
Participate in planning, research, analysis, development, and implementation of applications and processes
Maintain system knowledge, monitor enhancements, identify training needs, and implement training plans
Maintain business knowledge and identify opportunities supporting business strategies and initiatives
Assist with documenting departmental procedures
Gather information for complex processes, analyze data and trends, identify root causes, and develop work products
Serve as a resource on escalated routine issues
Review and analyze reports and recommend improvements to matrix and reporting controls
Develop and analyze ad-hoc reports for management and regulatory agencies
Contribute to policies, standards, risk management, and controls
Ensure business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies

Requirements

What you’ll need

Bachelor's degree; OR 4 years of relevant education and/or experience
6 years of experience in end-to-end business analysis, financial operations, accounting support, and/or operational planning
Experience with requirements gathering and documentation, reconciliation processes, data analytics, process optimization, and current/future state analysis
Advanced knowledge of systems coordination, financial and operational process improvement, automation identification, process optimization, risk management, and management information requirements
Knowledge of business operations, accounting principles, reconciliation processes, internal controls, and systems/business requirements processes
Experience facilitating collaboration across business partners and implementing standardized enterprise processes
Knowledge of MS Visio, MS Excel, Tableau, SQL, and process automation solutions
Experience identifying and implementing automation opportunities, process efficiencies, and control enhancements
Experience leading complex reconciliations, investigating variances, identifying root causes, and implementing sustainable solutions
Experience assessing accounting impacts and applying accounting principles to support business decisions and financial reporting accuracy
Experience partnering across Finance, Accounting, Procurement, Operations, and third-party vendors
Experience building business cases and supporting implementation of process improvements, controls, or technology solutions
Experience mentoring peers and driving adoption of best practices
Experience supporting third-party oversight, governance, transition management, vendor performance monitoring, or control validation
US military experience gained through military service or as a military spouse/domestic partner
Must not require immigration support or visa sponsorship now or in the future

Benefits

Comp & perks

Remote or hybrid flexibility may be available for active-duty military spouses, consistent with applicable policy and business needs
Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program
Paid holidays
16 paid volunteer hours
Various wellness programs
Career path planning
Continuing education assistance