Senior Business Support Analyst – Corporate Impact

USAA

. Develop and maintain an in-depth understanding of Corporate Impact programs, business objectives, data, and related activities .

Posted 11/10/2026full-timeUnited StatesSenior💰 $85,040 - $162,550 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data analytics, business operations, and process improvement, with a strong ability to translate complex data into actionable insights and recommendations. Proficient in collaborating with cross-functional teams to enhance data quality and drive enterprise-wide business processes.

Highest-signal resume keywords

Data AnalyticsBusiness OperationsProcess ImprovementCollaborationRisk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

End-To-End AnalysisOperational PlanningForecastingRequirement GatheringDocumentationCurrent/Future State Analysis

Soft Skills

Consultative PartnerCommunicationCollaboration

Tools & Technologies

MS VisioMS ExcelTableauSQL

Industry Keywords

Corporate Impact ProgramsData QualityReporting ProceduresBusiness DriversCompliance Policies

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Develop and maintain an in-depth understanding of Corporate Impact programs, business objectives, data, and related activities
Analyze and aggregate complex data, metrics, and information to identify trends, performance patterns, business drivers, and opportunities
Translate complex and ambiguous business questions into analytical approaches, reporting, metrics, and actionable insights
Develop and analyze dashboards, reports, KPIs, and other data-driven work products
Transform data and analytical findings into clear stories and recommendations for teammates and leaders
Serve as a consultative partner and go-to resource for Corporate Impact data needs and analytical questions
Collaborate with teammates, leaders, and cross-functional partners to understand needs, validate information, communicate findings, and recommend actions
Identify opportunities to improve data quality, reporting, business processes, and analytical capabilities
Support documentation and continuous improvement of processes, reporting procedures, standards, and controls
Identify, measure, monitor, and control risks in accordance with risk and compliance policies and procedures

Requirements

What you’ll need

Bachelor’s degree; OR 4 years of relevant education and/or experience
6 years of experience in end-to-end analysis and/or operations experience, including requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations
Advanced knowledge in a wide variety of systems coordination, process/product review initiatives and development of management information requirements for related business functions
Knowledge of business operations and systems/business requirements processes
Experience facilitating and driving collaboration to common understanding of business requirements and driving standard enterprise-wide business processes
Knowledge of business analysis tools, such as MS Visio, MS Excel, Tableau, and SQL
US work authorization; USAA does not provide visa sponsorship and applicants must not require immigration support now or in the future

Benefits

Comp & perks

Remote or hybrid flexibility may be available for active-duty military spouses, consistent with policy and business needs
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program
Paid holidays
16 paid volunteer hours
Wellness programs
Career path planning
Continuing education assistance