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USAA

Senior Change Partner

USAA

. Participate in or lead cross-functional Change Management and readiness teams .

Posted 9/25/2026full-timeUnited StatesSenior💰 $103,450 - $197,730 per yearWebsite

About the role

Key responsibilities & impact
  • Participate in or lead cross-functional Change Management and readiness teams
  • Understand, plan, manage and sustain organizational change
  • Guide Change Management and partner resources assigned to specific change efforts
  • Identify integration points and impacted audiences
  • Assess the impact of change initiatives
  • Create change management strategies and sustainment plans
  • Consult on implementation of change plans and adjust for resistance and acceptance
  • Conduct change impact and readiness assessments
  • Develop and execute change management activities supporting organizational transition
  • Coach and influence executive business owners in a highly matrixed organization
  • Mentor junior change partners
  • Identify, measure, monitor and control risks in accordance with risk and compliance policies and procedures
  • Champion a consistent bank-wide change management methodology with reusable tools and standardized planning
  • Drive transformation of the bank's change capability through maturity assessments, targeted plans, training, and leader/team enablement

Requirements

What you’ll need
  • Bachelor's degree; OR 4 years of relevant education and/or experience
  • 6 years of directly related experience in organizational change management, communication, organizational development, marketing, human resources and/or project delivery and accountability for complex tasks and/or projects
  • 2 years of change management experience
  • If Advanced Degree, 4 years of related experience, including 2 years of change management experience
  • Advanced knowledge of project management and/or change management
  • Demonstrated application of change management knowledge, skills and abilities toward work products
  • Experience partnering for client's success
  • Organizational savvy and politics
  • Emotional intelligence
  • Experience overcoming resistance to change
  • Experience coaching/influencing leaders
  • Strong verbal and written communication skills
  • Ability to develop communications materials for multiple audiences
  • Understanding of project management methodologies, delivery and principles
  • Working knowledge of risk and regulatory requirements
  • USAA does not provide visa sponsorship; applicants must not require immigration support now or in the future

Benefits

Comp & perks
  • Flexible work environment
  • Relocation assistance is not available
  • Pay incentives may be available based on overall corporate and individual performance and at the discretion of the USAA Board of Directors
  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program
  • Paid holidays
  • 16 paid volunteer hours
  • Various wellness programs
  • Career path planning
  • Continuing education