Senior Corporate Investigator

USAA

. Conduct complex investigations regarding corporate policy violations, workplace violence, fraud, collusion, and other criminal matters within or against USAA .

Posted 9/23/2026full-timeSan Antonio • Texas • United StatesSenior💰 $93,770 - $168,790 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced investigative skills in corporate fraud and risk mitigation, with a strong understanding of relevant laws and regulations. Capable of conducting thorough investigations, collaborating with cross-functional teams, and providing comprehensive case reports.

Highest-signal resume keywords

Corporate Fraud InvestigationsRisk MitigationInterviewing SkillsKnowledge of Bank Secrecy ActCertified Fraud Examiner (CFE)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Investigative TechniquesData AnalysisCase PreparationRisk AssessmentEvidence Preservation

Soft Skills

Excellent Communication SkillsCollaborationTeam Leadership

Tools & Technologies

Microsoft Office ApplicationsSophisticated Investigative Tools

Certifications & Qualifications

Certified Fraud Examiner (CFE)Certified Forensic Interviewer (CFI)Certified Protection Professional (CPP)

Industry Keywords

Workplace ViolenceFraudCorporate Policy ViolationsIncident ManagementFederal Regulations

About the role

Key responsibilities & impact

Conduct complex investigations regarding corporate policy violations, workplace violence, fraud, collusion, and other criminal matters within or against USAA
Build relationships with peer partners and leadership to educate all levels of the enterprise about internal threats and fraud
Participate in developing and implementing internal fraud or threat issues as an innovative team resource
Review laws, regulations, and current events for business impact
Apply advanced knowledge of the business, its products, procedures, and processes
Maintain knowledge of company policies, laws, regulations, and investigative best practices
Serve as a resource to less experienced team members
Utilize sophisticated investigative tools and techniques
Conduct interviews and/or interrogations, gather information, and analyze data
Organize investigative results, preserve evidence, and present facts to substantiate or disprove allegations for employment decisions
Assist with case preparation and coordinating Incident Management Team meetings
Provide written and/or oral briefings of high-profile cases to management and Executive Management
Participate in pre-event planning, security assessments, and coordination with Executive Protection, law enforcement, and venue security personnel
Develop and maintain relationships with law enforcement agencies and other institutions to identify potential risks
Assist with development of the CI HouseCall, workplace violence policy, standards, guidelines, and procedures
Conduct CI HouseCall learning sessions regarding internal investigations, fraud, workplace violence, harassment, and corporate policy violations
Provide comprehensive case reports for employee or contract employee disposition decisions
Participate in the USAA Dialogue Dispute Resolution Program as required
Identify, measure, monitor, and control risks in accordance with risk and compliance policies and procedures
Perform other assigned tasks

Requirements

What you’ll need

Bachelor's degree; OR 4 years of relevant education and/or experience
6 or more years relevant experience in corporate fraud investigations, risk mitigation, Federal, State, local, or Military Law Enforcement with interviewing skills
Knowledge of the Bank Secrecy Act, USA Patriot Act, Sarbanes Oxley Act of 2002, other applicable laws and regulations, company policies and best practices in the investigative field
Excellent communication skills utilizing all available channels
Ability to collaborate and execute among cross-functional teams, including all levels of the organization
Ability to use Microsoft Office applications
Ability and willingness to travel 25% of the time
Certified Fraud Examiner (CFE), Certified Forensic Interviewer (CFI) or Certified Protection Professional (CPP) [preferred]
Strong knowledge of SAR requirements and understanding of federal regulations pertaining to the Bank Secrecy Act [preferred]
Experience conducting risk and threat assessments [preferred]
US military experience through military service or a military spouse/domestic partner [optional]

Benefits

Comp & perks

Remote or hybrid flexibility may be offered for active-duty military spouses, consistent with applicable policy and business needs
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program
Paid holidays
16 paid volunteer hours
Various wellness programs
Career path planning
Continuing education assistance
Pay incentives may be available based on overall corporate and individual performance, at the discretion of the USAA Board of Directors