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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating business needs into actionable product requirements, managing product features within Agile frameworks, and collaborating with cross-functional teams to ensure successful product delivery. Proficient in backlog management, user story creation, and process improvement within regulated industries.
Highest-signal resume keywords
Agile MethodologiesJira ProficiencyProduct Management ToolsBusiness Requirements AnalysisSAFe Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Requirements TranslationBacklog ManagementUser Story CreationProcess ImprovementRisk ManagementData AnalysisFeature DecompositionAcceptance Criteria DefinitionBusiness Process DocumentationProject Delivery
Soft Skills
CollaborationCoachingMentoringCommunicationStakeholder Engagement
Tools & Technologies
JiraClarityMicrosoft OfficeAgile ToolsSAFe Framework
Certifications & Qualifications
SAFe Certification
Industry Keywords
Financial ServicesInsuranceBankingRegulatory ComplianceClaims Management
About the role
Key responsibilities & impact- Translate business needs into actionable product requirements for insurance pricing and claims data solutions
- Create and manage product features using Jira and Clarity within a SAFe Agile Release Train
- Partner with Agile teams to decompose features into user stories and define acceptance criteria
- Maintain a prioritized product backlog and facilitate backlog refinement, sprint planning and prioritization
- Collaborate with technology teams and guide product delivery from concept through implementation
- Understand business strategy and vision and write, refine, accept and prioritize stories and features
- Review and accept delivery outputs against specified acceptance criteria
- Represent the business and customer perspective throughout the product delivery cycle
- Participate in cross-functional teams including UX partners, designers, business analysts, developers and testers
- Define and document business processes with sponsors, stakeholders and IT
- Prepare the business for change and provide benefits, adoption and risk tactics and metrics
- Oversee development, testing and controls across internal and external technologies
- Enhance and advance the business development/execution function
- Coach and mentor other Product Owners
- Lead development across multiple teams at project or program level
- Identify, measure, monitor and control risks in accordance with risk and compliance policies
Requirements
What you’ll need- Bachelor's degree; OR 4 years of relevant education and/or experience
- 6+ years of experience in process improvement, project delivery, business/requirements analysis or directly related supported business operations/product line
- Advanced knowledge of Microsoft Office products, applicable databases and product management tools
- Advanced knowledge of Agile, Waterfall and SAFe technical software delivery methodologies
- Proficiency using Jira for backlog management, feature and story creation, and workflow tracking
- Skill in breaking down larger features into smaller, actionable user stories
- Proven ability to be an active and contributing member of an Agile delivery team
- Advanced ability to gather business requirements, process flows and use cases, write user stories, and follow development through user story acceptance
- Experience analyzing business requirements and identifying opportunities to drive decisions and streamline business processes in accordance with risk management and regulatory requirements
- Advanced experience in a SAFe environment preferred
- SAFe certification is a plus
- Financial services, insurance, banking, or other highly regulated industry experience
- Background in claims with an understanding of how data and analytics drive the business
- US military experience through military service or a military spouse/domestic partner
- Must not require immigration support now or in the future; USAA does not provide visa sponsorship
Benefits
Comp & perks- Remote or hybrid flexibility may be available for active-duty military spouses, consistent with policy and business needs
- Pay incentives may be available based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Various wellness programs
- Career path planning
- Continuing education assistance