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USAA

Senior Digital Product Manager – Member Advocacy Product

USAA

. Identify opportunities using Digital/Technology research, business and market intelligence, and data-driven insights .

Posted 10/12/2026full-timeUnited StatesSenior💰 $114,080 - $218,030 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Digital/Technology Product Management, with a strong focus on Strategy, User Experience, and Analytics. Capable of leading cross-functional teams, developing product roadmaps, and applying advanced data-driven insights to drive performance improvements.

Highest-signal resume keywords
Digital/Technology Product ManagementAgile Product DevelopmentUser Experience DesignData-Driven Problem SolvingCross-Functional Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Product Roadmap DevelopmentMarket ValidationKPI/KRI AssessmentBusiness Case ArtifactsCompetitive AnalysisJourney MappingSituation AnalysisProcess EngineeringInnovation StrategyResearch/Testing
Soft Skills
CommunicationInfluencingPresentation SkillsCollaborationOnboarding Assistance
Industry Keywords
Human Centered DesignLean Portfolio ManagementDigital StrategyExperience DesignRisk and Compliance Policies

About the role

Key responsibilities & impact
  • Identify opportunities using Digital/Technology research, business and market intelligence, and data-driven insights
  • Propose solutions, create and maintain product roadmaps, and improve performance
  • Translate product and experience opportunities into requirements, epics, and features and drive execution strategy
  • Shepherd complex product and experience opportunities from idea through market validation with Business, UX, Technology, Operations, Marketing, and other stakeholders
  • Lead development of business case artifacts and hypotheses for scoping and prioritization
  • Use advanced data-driven problem-solving and analytical techniques to assess and report product and experience performance against KPIs/KRIs
  • Generate insights using varied tools and resources to identify opportunities for product and experience improvements
  • Lead cross-functional product teams and coordinate product development aligned with strategic priorities
  • Prepare presentations and communications for diverse audiences, including senior leadership
  • Conduct internal and external research and situational analysis to apply industry best practices and trends
  • Drive big-picture thinking and clarity among teams and stakeholders
  • Apply advanced knowledge of Business, Technology, UX, and relevant processes
  • Serve as a resource to team members and assist with onboarding new employees
  • Identify, measure, monitor, and control risks in accordance with risk and compliance policies and procedures

Requirements

What you’ll need
  • Bachelor's degree; OR 4 years of relevant education and/or experience
  • 6 years of Digital/Technology Product Management experience, including experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing
  • Ability to develop, influence, present, and communicate complex concepts to cross-functional teams, non-technical users, and leadership
  • Experience working in an Agile, Lean Product Development, and Lean Portfolio Management environment
  • Knowledge of digital and technology strategy and delivery related to roadmap development, journey mapping, competitive analysis and research, and situation analysis methods
  • Knowledge of Experience Design concepts and Human Centered Design concepts
  • USAA does not provide visa sponsorship; applicants must not require immigration support now or in the future

Benefits

Comp & perks
  • Flexible work environment with remote or hybrid flexibility for active-duty military spouses, consistent with policy and business needs
  • Relocation assistance is not available
  • Pay incentives may be available based on overall corporate and individual performance and at the discretion of the USAA Board of Directors
  • Comprehensive medical, dental, and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program
  • Paid holidays
  • 16 paid volunteer hours
  • Wellness programs
  • Career path planning
  • Continuing education assistance