FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced knowledge of ITIL and Change Enablement practices, with a strong focus on coordinating cross-functional delivery teams for complex software releases. Proficient in managing IT change processes, ensuring compliance, and implementing effective deployment strategies.
Highest-signal resume keywords
IT Change ManagementRelease ManagementITIL 4 CertificationAgile DeliveryCI/CD Platforms
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change GovernanceDeployment Risk AssessmentProduction Deployment PracticesApplication DeliverySDLCCross-Functional Release CoordinationTesting Sufficiency EvaluationImplementation PlanningRecovery StrategiesQuality Issue Resolution
Soft Skills
Stakeholder ManagementAttention to DetailPresentation SkillsFacilitation SkillsCommunication Skills
Tools & Technologies
Release OrchestrationDeployment AutomationObservability ToolsCloud-Native ApplicationsDistributed Applications
Certifications & Qualifications
ITIL 4SAFeScrumDevOps Certification
Industry Keywords
Change EnablementRegulatory ComplianceProgressive Delivery MethodsCanary DeploymentsFeature Flags
Tech Stack
Tools & technologiesCloudSDLC
About the role
Key responsibilities & impact- Provides technical change governance for complex software releases across the enterprise
- Collaborates with application engineering, product, quality assurance, DevOps, infrastructure, and business teams
- Assesses deployment risk and coordinates dependencies
- Validates release readiness and supports reliable production outcomes
- Manages IT change processes across IT functions and with business stakeholders
- Measures and monitors progress to ensure IT changes are implemented on time with minimal production impact or disruption
- Ensures changes are recorded, assessed, approved, prioritized, and deployed according to business requirements and production stability needs
- Contributes to improvements in Change and Release processes and related technology
- Facilitates complex or large IT change requests and audits requests for regulatory compliance
- Determines appropriate rigor based on technical complexity and potential impact
- Identifies and resolves quality issues affecting IT service delivery
- Partners with SMEs to improve, synchronize, automate, and integrate process controls with other ITIL disciplines
- Assists in internal and external reviews of configuration management operations
- Serves as escalation point for junior team members on moderately complex issues
- Escalates issues for proactive stakeholder communication and guides resolution
- Provides consultation on IT change and release management tools, processes, and artifacts
- Influences relationships between IT Change and Release roles, customers, and other ITIL disciplines
- May lead medium- to large-scale implementations
- Ensures business risks are identified, measured, monitored, and controlled according to risk and compliance policies
Requirements
What you’ll need- Bachelor's degree; OR 4 years of relevant education and/or experience
- 6 years of IT change management, release management, application delivery, software engineering coordination, or technical project management experience
- Advanced knowledge of ITIL and Change Enablement practices
- Demonstrated experience with waterfall and Agile delivery, SDLC, application testing, CI/CD, deployment governance, and cross-functional release coordination
- Advanced knowledge of application delivery, SDLC, release coordination, and production deployment practices
- Ability to evaluate application dependencies, testing sufficiency, implementation plans, and recovery strategies
- Demonstrated ability to coordinate cross-functional delivery teams through complex releases
- Advanced written, verbal, presentation, facilitation, and stakeholder management skills
- Strong attention to detail and demonstrated knowledge of relevant risk and regulatory requirements
- Must not require immigration support or visa sponsorship now or in the future
- ITIL 4, SAFe, Scrum, DevOps, or relevant change/release certification
- Experience with enterprise CI/CD platforms, release orchestration, observability, or deployment automation
- Experience supporting cloud-native, distributed, mobile, or customer-facing applications
- Experience with progressive delivery methods such as canary, blue-green, feature flags, or slow-roll deployments
Benefits
Comp & perks- Flexible work environment
- Relocation assistance is not available
- Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Various wellness programs
- Career path planning
- Continuing education