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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in CICS Transaction Server installation, configuration, and maintenance within a z/OS mainframe environment, alongside strong capabilities in infrastructure management, performance tuning, and automation of service delivery. Proficient in collaborating with development teams and applying risk management practices to optimize system performance and security.
Highest-signal resume keywords
CICS Transaction Server ExpertiseZ/OS Operating System KnowledgeInfrastructure Management ExperienceREXX Scripting ProficiencyDisaster Recovery Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CICS InstallationCICS ConfigurationCICS MaintenancePerformance TuningJCL ScriptingREXX ScriptingSMP/E UsageCloud TechnologiesAutomation ToolsDisaster Recovery Testing
Soft Skills
CollaborationMentoringProblem-SolvingRisk ManagementTechnical Support
Tools & Technologies
RMFIntellimagicBMC MainviewDB2MQJES2IMSTCP/IPRACFCI/CD Pipelines
Certifications & Qualifications
IBM Certified Specialist – CICS Transaction Server for z/OS
Industry Keywords
Mainframe EnvironmentInfrastructure ManagementSystems OperationsBusiness AcumenEmerging Trends
Tech Stack
Tools & technologiesCloudTCP/IP
About the role
Key responsibilities & impact- Install, configure, upgrade, and maintain CICS Transaction Server and related software on z/OS
- Apply vendor patches, fixes, and new product releases using tools such as SMP/E
- Monitor CICS performance, identify bottlenecks, and tune CICS regions to meet SLAs
- Troubleshoot and debug complex system and application issues, including analysis of system dumps
- Collaborate with application developers and software vendors to resolve issues
- Provide technical support to application development teams
- Set up and manage CICS regions and define application resources
- Integrate CICS with DB2, MQ, and other mainframe subsystems
- Implement and maintain CICS security protocols using RACF
- Assist with disaster recovery planning, testing, and execution
- Develop automation scripts such as REXX to streamline system management
- Create, modify, maintain, and support infrastructure and integrated system components
- Balance availability, security, efficiency, and functional requirements to optimize production services
- Identify, manage, monitor, and escalate business risks
- Design scalable IT system infrastructure and oversee system changes
- Automate service delivery and maintenance tasks using software-defined infrastructure and CI/CD pipelines
- Resolve complex technology production issues and lead end-to-end troubleshooting
- Analyze system failures and recommend solutions to business leaders
- Experiment with new patterns and technologies
- Establish engineering best practices with peers and the business
- Identify innovative product and business solutions
- Mentor and coach engineers
- Provide after-hours or on-call support as required
Requirements
What you’ll need- Bachelor's Degree or 4 additional years of experience beyond the minimum requirement in lieu of a degree
- 6 years of infrastructure experience, including 2 years in a Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience
- 4 years of experience creating, modifying, and maintaining infrastructure and individual system components
- Advanced business acumen in business operations, risk management, industry practices, and emerging trends
- Proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks
- Demonstrated experience with cloud technologies and tools
- Typically 7–10+ years of hands-on CICS Systems Programmer experience in a z/OS mainframe environment
- Deep knowledge of CICS Transaction Server, CTG, and CPSM architecture, internals, and system exits
- Expertise in CICS installation, configuration, and maintenance, including complex ISV installations and upgrades
- Proficiency in JCL, REXX, and other mainframe scripting languages
- Experience with SMP/E
- In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning
- Experience with CICS performance tuning and monitoring tools such as RMF, Intellimagic, and BMC Mainview
- Understanding of z/OS subsystems including DB2, MQ, JES2, z/OS Connect, IMS, and TCP/IP
- Experience with CICS security using RACF or equivalent tools
- Familiarity with automation, job scheduling, and monitoring tools
- Experience with disaster recovery planning and testing
- Understanding of mainframe hardware and architecture
- IBM Certified Specialist – CICS Transaction Server for z/OS certification desired
- Must not require immigration support or visa sponsorship
Benefits
Comp & perks- Flexible work environment with office presence 4 days per week
- Relocation assistance
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Wellness programs
- Career path planning
- Continuing education
- Potential pay incentives based on overall corporate and individual performance
