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Senior Product Marketing – Consumer Lending
USAA. Support planning of the fully digital-first marketing lifecycle, including strategy, member research, planning, direct response marketing, agency management, creative development, compliant execution, analytics and optimization, and performance management .
Core Competencies
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Demonstrates expertise in digital-first marketing strategies, including campaign planning, execution, and optimization, while leveraging strong analytical skills to drive sustainable growth in financial services. Proven ability to collaborate with cross-functional teams and influence stakeholders to achieve strategic marketing objectives.
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About the role
Key responsibilities & impact- Support planning of the fully digital-first marketing lifecycle, including strategy, member research, planning, direct response marketing, agency management, creative development, compliant execution, analytics and optimization, and performance management
- Provide input into marketing plans and campaigns to deepen USAA's relationship with existing members and drive acquisition of new members
- Provide management with insights on marketing budget allocations across products and channels to deliver sustainable growth at efficient Cost per Account at scale
- Provide input into the digital acquisition experience and support adoption of new ways of working
- Leverage storytelling to drive understanding and adoption of change
- Apply knowledge of external practices in the digital space
- Keep the USAA brand and mission to serve the military community at the forefront of new marketing practices
- Identify, measure, monitor, and control risks associated with business activities in accordance with risk and compliance policies and procedures
- Collaborate with Product, Digital, Risk, Analytics, and other stakeholders to ensure campaigns meet business goals
- Plan, launch, and optimize multi-channel marketing campaigns to drive sustainable growth
Requirements
What you’ll need- 6 years of relevant work experience in financial services
- Hands-on experience in conversion channels, including Paid Search, Affiliates, and Direct Mail
- Experience collaborating with key partners and stakeholders, influencing decisions, and managing work to achieve strategic goals
- Business acumen in business operations, industry practices, and emerging trends
- Understanding of Product Marketing, including growth objectives, marketing plans, performance reporting, incremental growth consumer definition, situation assessment, financial analysis, and marketing strategy
- Understanding of specific laws and rules governing consumer products
- Effective verbal and written communication skills, with the ability to adjust communication style based on the audience
- Strong analytical skills with the ability to analyze and evaluate information
- Strategic marketing prioritization and execution experience
- Track record of identifying and capitalizing on innovative growth opportunities through a data-driven, experimental approach
- Ability to manage and influence cross-functional stakeholders and align them with objectives
- Ability to analyze complex data from multiple sources and derive actionable insights
- Must not require immigration support or visa sponsorship, including H-1B, TN, or STEM OPT Training Plans
Benefits
Comp & perks- Flexible work environment with remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs
- Relocation assistance is not available
- Pay incentives may be available based on overall corporate and individual performance and at the discretion of the USAA Board of Directors
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Various wellness programs
- Career path planning
- Continuing education assistance