Senior Program Management

USAA

. Manage, execute, and deliver large-scale programs consisting of multiple projects .

Posted 10/6/2026full-timeUnited StatesSenior💰 $103,450 - $186,210 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing large-scale programs and projects, ensuring alignment with strategic imperatives while adhering to risk management policies and change management methodologies. Proficient in utilizing enterprise project management tools to drive successful program delivery in highly regulated environments.

Highest-signal resume keywords

Project ManagementProgram ManagementRisk ManagementChange ManagementPMP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program Management MethodologyProgram Performance EvaluationBudget ManagementStakeholder ReportingRoot Cause AnalysisNegotiation SkillsMulti-Year Business PlanningCross-Functional Team LeadershipProgram Strategy DevelopmentGovernance Compliance

Soft Skills

Influencing StakeholdersConflict ResolutionCommunication SkillsFacilitation SkillsAnalytical Thinking

Tools & Technologies

Jira Work ManagementClarityEPMO ToolsChange Management Tools

Certifications & Qualifications

PMP Certification

Industry Keywords

Financial ServicesRegulated EnvironmentsDigital PlatformsEnterprise Technology SolutionsChange Management Methodology

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Manage, execute, and deliver large-scale programs consisting of multiple projects
Oversee and govern programs to ensure alignment with line-of-business strategic imperatives and monitor program health
Achieve multi-year program deadlines, scope, and overall program benefits
Support cross-functional teams in developing and executing change plans
Define and maintain program strategies according to risk, size, and complexity
Provide input and recommendations on multi-year business plans and execution approaches
Facilitate meetings with executive management and project/program sponsors
Prepare stakeholder and management status reports, including risks and issues
Perform analyses, identify root causes, and develop and recommend key work products
Negotiate agreements, settle disputes, and diffuse situations
Negotiate program tradeoffs with IT and business teams to align demand with capacity
Adhere to EPMO processes, procedures, controls, standards, tools, and templates
Adhere to required governance rigor
Drive adoption and sustainment of organizational changes under USAA's Change Management methodology
Ensure business-activity risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Work in the office 4 days per week at a regional office in San Antonio, Plano, Phoenix, Colorado Springs, Tampa, or Charlotte

Requirements

What you’ll need

Bachelor's degree, or 4 years of related experience in addition to the minimum years of experience required may be substituted in lieu of degree
6 years of project and/or program management experience, including defining a new program and/or managing large-scale projects
Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans
Proficient knowledge of program efforts management tools and methodologies
Understanding and demonstrated application of risk management policies and procedures
Knowledge of program management methodology and techniques
Knowledge of program performance evaluation and change management principles
Experience maintaining and reporting on work effort(s) budgets/methodologies
Proficient experience in USAA's change management methodology or similar industry change management methodology
Demonstrated experience using business, product, and process knowledge to assess program risks and rewards across multiple technologies and business goals
5+ years of professional experience driving initiatives within financial services or highly regulated environments
Demonstrated success leading end-to-end delivery of complex digital platforms and enterprise technology solutions
PMP certification or equivalent methodology
Proficiency in enterprise project management tools, such as Jira Work Management and Clarity
Expertise navigating complex organizational structures and influencing cross-functional stakeholders
Must not require immigration support or visa sponsorship, including H-1B, TN, or STEM OPT Training Plans

Benefits

Comp & perks

Flexible work environment with hybrid flexibility for active-duty military spouses, consistent with applicable policy and business needs
Relocation assistance is not available
Pay incentives may be available based on overall corporate and individual performance and at the discretion of the USAA Board of Directors
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program
Paid holidays
16 paid volunteer hours
Various wellness programs
Career path planning
Continuing education assistance