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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Project and Program Management, including the ability to define and manage large-scale projects while adhering to risk management policies and change management methodologies. Proficient in stakeholder communication and negotiation to drive organizational goals and ensure compliance with governance standards.
Highest-signal resume keywords
Project ManagementProgram ManagementRisk ManagementChange ManagementStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program Management MethodologyRisk Management PoliciesBudget ManagementProgram Performance EvaluationBusiness Analysis
Soft Skills
NegotiationConflict ResolutionFacilitation
Tools & Technologies
Program Management ToolsEPMO Standards
Industry Keywords
USAA Change Management MethodologyCross-Functional Program LeadershipBusiness PlansGovernance Rigor
About the role
Key responsibilities & impact- Define and maintain program strategies aligned with risk, size, complexity, and organizational goals
- Provide input and recommendations on multi-year business plans and execution approaches
- Facilitate meetings with executive management and project/program sponsors to define solutions and delivery
- Prepare stakeholder and management status reports, including risks and issues
- Perform analyses, identify root causes, and develop and recommend key work products
- Negotiate agreements, settle disputes equitably, and diffuse situations
- Negotiate program tradeoffs with IT and the business to align demand with capacity
- Adhere to EPMO processes, procedures, controls, standards, tools, and templates
- Adhere to required governance rigor
- Drive adoption and sustainment of organizational changes in compliance with USAA's Change Management methodology
- Ensure business activity risks are identified, measured, monitored, and controlled according to risk and compliance policies and procedures
- Lead complex, cross-functional programs supporting USAA's Currently Serving strategy across products, service, distribution, and marketing
Requirements
What you’ll need- Bachelor's degree; OR 4 years of relevant education and/or experience
- 6 years of project and/or program management experience, including defining a new program and/or managing large-scale projects
- Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans
- Proficient knowledge of program efforts management tools and methodologies
- Understanding and demonstrated application of risk management policies and procedures
- Knowledge of program management methodology and techniques, program performance evaluation, and change management principles
- Experience maintaining and reporting on work effort(s) budgets/methodologies
- Proficient experience in USAA's change management methodology or similar industry change management methodology
- Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals
- USAA does not provide visa sponsorship; applicants must not require immigration support now or in the future
Benefits
Comp & perks- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Various wellness programs
- Career path planning
- Continuing education
- Flexible work environment