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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Risk Management, including Issue Management oversight and the ability to analyze and document risks and controls. Proficient in data analysis and decision-making, with strong collaboration skills to engage with stakeholders across the Property & Casualty portfolio.
Highest-signal resume keywords
Risk ManagementIssue Management OversightData AnalysisSQL ProficiencyP&C Insurance Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk ManagementIssue IdentificationRoot Cause AnalysisRemediation ValidationData AnalysisQuantitative SkillsSQLPythonPower BIMicrosoft Excel
Soft Skills
Conflict Resolution ManagementCritical ThinkingInfluencing Business OutcomesCollaborationProactive Problem Solving
Tools & Technologies
Microsoft PowerPointAnalytical Platforms
Industry Keywords
Property & CasualtyRegulatory ComplianceOperational RiskEnterprise Risk ManagementInternal Audit
Tech Stack
Tools & technologiesPythonSQLGo
About the role
Key responsibilities & impact- Serve as the primary Second Line of Defense program owner for Issue Management oversight within the Property & Casualty portfolio
- Independently manage the issue review lifecycle
- Evaluate supporting evidence and document defensible conclusions
- Identify portfolio-wide trends and provide effective challenge to ensure high-quality risk management practices
- Partner with risk, compliance, audit, and business stakeholders across the P&C organization
- Monitor issue remediation efforts and assess risk exposures
- Provide actionable insights to leadership
- Identify, assess, aggregate, and document risks and controls, including risks related to new or modified products, services, distribution channels, regulations, and third-party operations
- Communicate risk assessment results to governance committees, business process owners, and leadership
- Implement risk policies, practices, appetites, and solutions
- Enhance strategies, tools, and methodologies to measure, monitor, and report risks
- Produce analytical material for cross-functional discussions and solution strategies
- Contribute to cross-functional teams identifying, assessing, aggregating, and mitigating current and emerging risk events
- Formulate stress test plans, evaluate results, and frame contingency plans
- Support portfolio analytics, reporting, and automation initiatives
Requirements
What you’ll need- Bachelor's degree in Risk Management, Business, Finance, or related field; OR 4 years of relevant education and/or experience
- 6 years of risk management, regulatory or operations experience in a relevant functional area, including banking, insurance, financial services, audit, project management, public accounting or another related operational area
- Alternatively, an advanced degree/designation in Risk Management, Business, Finance, or another discipline relevant to risk management and 4 years of relevant work experience
- Risk management experience in a complex institution and/or highly matrixed environment
- Demonstrated experience in conflict resolution management
- Ability to effectively challenge at all levels of management and influence business outcomes
- Ability to work effectively with internal and external partners in a highly collaborative environment
- Demonstrated critical thinking, data analysis, and decision-making abilities
- Ability to make data-driven decisions
- Ability to proactively identify potential concerns and follow up to resolve issues
- Advanced knowledge of Microsoft Office products, including Excel and PowerPoint
- P&C insurance experience and knowledge of risk management practices within Claims, Underwriting, Product, Distribution, or Go-to-Market functions
- Experience leading or overseeing Issue Management programs, including issue identification, root cause analysis, remediation validation, corrective action tracking, and regulatory or audit-related commitments
- Strong analytical and quantitative skills, including experience pulling, cleaning, organizing, and interpreting large datasets
- Advanced proficiency in SQL, Python, Power BI, and other analytical platforms
- Experience in Operational Risk, Enterprise Risk Management, Compliance, Internal Audit, or Governance functions
- USAA does not provide visa sponsorship; candidates must not require immigration support now or in the future
Benefits
Comp & perks- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program
- Paid holidays
- 16 paid volunteer hours
- Various wellness programs
- Career path planning
- Continuing education
- Remote or hybrid flexibility may be offered for active-duty military spouses, consistent with applicable policy and business needs
- Pay incentives may be available based on overall corporate and individual performance and at the discretion of the USAA Board of Directors