IT Intern

USAble Life

. Provide technical support to employees, troubleshooting hardware, software, and network issues .

Posted 10/7/2026full-timeRemote • United StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates technical support capabilities in troubleshooting hardware, software, and network issues while ensuring compliance with IT policies and data security protocols. Proficient in system upgrades, software installations, and maintaining IT documentation.

Highest-signal resume keywords

Technical SupportTroubleshooting HardwareMicrosoft OfficeHelp Desk SystemsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Computer HardwareOperating SystemsNetworking ConceptsSystem UpgradesSoftware InstallationsIT DocumentationAsset InventoriesCloud IntegrationsProcess AutomationSystem Performance Monitoring

Soft Skills

Communication SkillsTeam CollaborationIndependent WorkProblem-Solving

Tools & Technologies

Windows OSTicketing PlatformsEnterprise Software

Industry Keywords

Information TechnologyComputer ScienceData Security ProtocolsIT Policies

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Provide technical support to employees, troubleshooting hardware, software, and network issues
Set up and configure computers, mobile devices, and other IT equipment
Maintain and update IT documentation, asset inventories, and user guides
Support system upgrades, software installations, and routine maintenance
Monitor system performance and security alerts
Participate in IT projects including system migrations, cloud integrations, and process automation
Collaborate with team members to improve IT workflows and user experience
Ensure compliance with IT policies and data security protocols

Requirements

What you’ll need

Currently pursuing a degree in Information Technology, Computer Science, or a related field
Currently enrolled and pursuing a degree in a related area of business
Sophomore classification or higher
Cumulative GPA of 3.0 or better
A minimum of one year work experience, or equivalent military experience
Basic understanding of computer hardware, operating systems, and networking concepts
Familiarity with Microsoft Office, Windows OS, and common enterprise software
Strong problem-solving and communication skills
Ability to work independently and as part of a team
Ability to commit to a 40-hour work week during the 10-week internship
Candidates must be authorized to work in the United States without sponsorship now and in the future
Experience with help desk systems or ticketing platforms is a plus

Benefits

Comp & perks

Hands-on personal and professional development opportunities working directly with leaders in the insurance industry
40-hour work week during the 10-week internship