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IT Intern – Part Time
USAble Life. Provide technical support to employees, troubleshooting hardware, software, and network issues .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong technical support capabilities, including troubleshooting hardware, software, and network issues, while ensuring compliance with IT policies and data security protocols. Proficient in system maintenance, documentation, and collaboration to enhance IT workflows and user experience.
Highest-signal resume keywords
Technical SupportTroubleshootingSystem MaintenanceIT DocumentationProblem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Computer HardwareOperating SystemsNetworking ConceptsSoftware TroubleshootingCloud IntegrationsProcess AutomationCybersecurityAIMachine LearningHelp Desk Systems
Soft Skills
CommunicationTeam CollaborationIndependent Work
Tools & Technologies
Microsoft OfficeWindows OSTicketing Platforms
Industry Keywords
IT SupportSystem UpgradesUser ExperienceData Security ProtocolsAsset Inventories
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Provide technical support to employees, troubleshooting hardware, software, and network issues
- Set up and configure computers, mobile devices, and other IT equipment
- Maintain and update IT documentation, asset inventories, and user guides
- Support system upgrades, software installations, and routine maintenance
- Monitor system performance and security alerts
- Participate in IT projects including system migrations, cloud integrations, and process automation
- Collaborate with team members to improve IT workflows and user experience
- Ensure compliance with IT policies and data security protocols
- Gain hands-on experience in IT support, systems maintenance, cybersecurity, software troubleshooting, AI, and machine learning
Requirements
What you’ll need- Currently pursuing an undergraduate degree in Information Technology, Computer Science, or a related field
- Currently enrolled and pursuing a degree in a related area of business
- Sophomore classification or higher
- Cumulative GPA of 3.0 or better
- Minimum of one year work experience or equivalent military experience
- Basic understanding of computer hardware, operating systems, and networking concepts
- Familiarity with Microsoft Office, Windows OS, and common enterprise software
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Experience with help desk systems or ticketing platforms is a plus
- Must be authorized to work in the United States without sponsorship now and in the future
- Must be able to work 20–30 hours per week
Benefits
Comp & perks- Hands-on personal and professional development opportunities
- Work directly with leaders in the insurance industry
- DEI initiatives supporting an inclusive culture
- Community-support initiatives
- Recognized as a “Best Places to Work” employer