Senior Ethics Specialist

USANA Health Sciences

. Independently conduct investigations into suspected violations of Company policies and procedures .

Posted 11/6/2026full-timeKuala Lumpur • MalaysiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting investigations, compliance training, and risk management while maintaining confidentiality and integrity. Proficient in analyzing evidence, preparing reports, and communicating findings effectively across diverse teams and stakeholders.

Highest-signal resume keywords

Investigative SkillsCompliance TrainingRisk ManagementAnalytical SkillsBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

InvestigationsCompliance AuditsReport PreparationEvidence AssessmentRisk MitigationTraining DevelopmentSocial Media MonitoringInternet ResearchMicrosoft Office ProficiencyCustomer Complaint Investigations

Soft Skills

Interpersonal SkillsPublic SpeakingProblem-SolvingAttention to DetailTime Management

Industry Keywords

Ethics and ComplianceDirect Selling IndustryMultinational OrganizationRegulatory ComplianceStakeholder Management

About the role

Key responsibilities & impact

Independently conduct investigations into suspected violations of Company policies and procedures
Gather and review evidence, conduct interviews, document findings, and prepare investigation reports according to SOPs
Assess investigation findings and recommend corrective or disciplinary actions to management
Handle complex and sensitive cases objectively, confidentially, and professionally
Escalate significant or high-risk matters to management
Identify recurring violations and compliance risks and recommend preventive measures and process improvements
Maintain accurate case records and coordinate timely case resolution and consistent policy enforcement
Develop and deliver compliance education and training for employees and brand partners
Identify training needs and prepare or update presentations, guidelines, social media content, videos, and other communications
Conduct training sessions, workshops, and individual coaching
Conduct compliance reviews and audits, including retail sales verification
Monitor regional compliance trends, industry practices, and regulatory developments
Recommend risk mitigation measures and escalate potential compliance risks
Review and process brand partnership transfers, re-entries, placement changes, and related administrative requests
Collaborate with corporate and local teams across Malaysia, Singapore, Taiwan, Hong Kong, and other assigned markets
Provide documented communications on investigations, compliance inquiries, and policy interpretations
Communicate significant findings, recurring issues, and emerging risks to management
Participate in compliance projects, policy reviews, and process improvement initiatives
Travel domestically and internationally, including occasional evenings and weekends
Perform other duties and ad hoc assignments as required

Requirements

What you’ll need

Bachelor's degree in a relevant discipline is preferred
At least three years of relevant experience in ethics and compliance, investigations, risk management, customer complaint investigations, or a related field
Ability to independently manage investigations, assess evidence, prepare reports, and recommend corrective actions
Experience in the direct selling industry or a multinational organization is preferred
Experience in compliance training, compliance-related research, or regulatory compliance is an advantage
Strong investigative, analytical, problem-solving, and critical-thinking skills
Excellent written and verbal communication skills in English and Chinese
Effective public speaking and presentation skills
Effective interpersonal and stakeholder management skills
High integrity, sound judgment, discretion, and ability to handle confidential and sensitive matters
Ability to work independently, demonstrate initiative and ownership, and manage competing priorities within strict deadlines
Strong organizational skills, attention to detail, and results-oriented mindset
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
Social media monitoring and internet research skills
Willingness and ability to travel domestically and internationally as required

Benefits

Comp & perks

Hybrid remote work arrangement
Participation in internal and external training and professional development programs
Opportunity to work with regional and corporate stakeholders across multiple markets
Travel opportunities, including domestic and international travel
Work supporting USANA’s health, nutrition, skincare, and healthy lifestyle mission